“The front office staff wears so many hats,” says Martin Helmbrecht, Product Manager for Vyne Dental. “They’re answering phones, checking in patients, making up treatment plans. Even if sending and receiving the forms only takes two minutes, multiplied by 80 times per day, that’s a lot of time the office staff could be using to do other things.”

Based on feedback from valued customers and focused research, Vyne Dental has developed Automated Forms to (1) effectively decrease time during the check-in process for dental practices, and (2) keep patient information up-to-date by prompting patients to complete all necessary forms electronically, prior to their visit.  

• Analyzing our own customers, we’ve determined the automated forms feature in Vyne TrellisⓇ can save our forms users, on average, over 10 clicks per hour. 
• Automated Forms solves the problem of manually identifying, collecting, and sending patient information back to the practice management system –  significantly reducing a practice’s cost to serve. 

Vyne Dental will launch Automated Forms on November 17, 2022. Practices with subscriptions that include the Forms and Reminders function will be able to turn on and customize the new feature right away – for no additional charge!

“The exciting thing about this seemingly simple enhancement is that it perfectly aligns with the vision of Vyne DentalⓇ as a value innovation business.” Says Vance Taylor, Vyne’s Chief Growth Officer.  “By developing new, intelligent automation around our already excellent, existing electronic forms solution, and making it available to all of our users on relevant subscription tiers, without raising their price, we remain true to our mission of removing cost, in the form of waste, friction, and expense, from the revenue cycle workstream. Our customers’ lives get easier, their costs to serve go down, their patients’ experiences improve, and so on. A win-win-win!”  

Vyne Dental continues to advance the dental industry by providing smart technology to improve workflow, reduce administrative costs, engage patients, and streamline reimbursements.

Learn more.

DISCLAIMER:

© 2022 Napa EA/MEDX, LLC All rights reserved. All third-party trademarks and tradenames (including logos and icons) referenced are and remain the property of their respective owners. Hyperlinks included are provided for convenience and may lead to resources located on servers maintained by other persons or organizations. Vyne is not responsible for the privacy practices of third-party websites.

What began with a desire to help economically disadvantaged women acquire professional clothing has evolved into a worldwide movement with affiliates in 23 countries. Dress For Success is a global not-for-profit organization that empowers women to achieve economic independence by providing a network of support, professional attire and the development tools to help women thrive in work and in life. Dress For Success works with local community groups to provide suiting, career counseling, and leadership training to help women achieve economic independence.

Vyne Dental is a proud supporter of the Dress for Success mission. On September 16th, Vyne Dental sponsored Stepping Out In Style, a fundraising event at the JW Marriott in Indianapolis attended by Vyne Dental leadership.

In addition to providing sponsorship, Vyne Dental Ⓡ team members participated as volunteers onsite at the event. But Dress for Success’ goal of spreading empowerment and success have motivated Vyne Dental to extend their involvement even further. “We’ve created a training program that we’re hoping to administer with Dress For Success that can help career placement specifically for dental offices,” says Kris Grimes, Senior Vice President of Operations and Internal Systems. 

As part of his role, Kris oversees Vyne Dental’s training delivery and content development teams. “Teresa Duncan, a guru in dental education and partner to Vyne Dental, helped us frame the core responsibilities and roles within a dental office. From there, we developed a training curriculum to help Dress for Success place candidates into those roles. Financial support is important, but training is even better.” 

The healthcare sector is in real need of trained staff. “People are burned out, leaving in staggering numbers,” says Kris. “Everybody is looking for motivated and skilled employees to fill a variety of jobs. This is a natural partnership – and the best partnerships are the ones that are virtuous for both parties.” 

Beyond altruism and practicality, Kris has personal reasons for spearheading this training initiative. Raised by a single mother who experienced difficult economic circumstances, Kris has a profound understanding of the needs Dress for Success can fill. “I’m a firsthand example of what can happen when people receive assistance like this. And the need in local communities is huge. My hope is that we continue to participate with Dress for Success; in training and anywhere we can be of help.”

© 2022 Napa EA/MEDX LLC. All rights reserved.All third-party trademarks and tradenames (including logos and icons) referenced are and remain the property of their respective owners.  Hyperlinks included are provided for convenience and may lead to resources located on servers maintained by other persons or organizations. Vyne is not responsible for the privacy practices of the third-party websites.

Converge, the annual conference of the National Association of Dental Plans (NADP), is packed with educational sessions, inventive demonstrations, and professional networking opportunities. This year’s sold-out event will take place at the St. Louis Union Station Hotel in St. Louis, MO, September 19-22. 

On Wednesday, September 21st at 11:50 am, the innovators at Vyne Dental® will present a product update of their new AI-enabled claims processing technology in the Discovery Zone hall. During session DZ DEMO 8, you can learn how Vyne Dental is transforming the claim prioritization and utilization review process with our intelligent exchange platform powered by AI. 

Our expert team will be on hand to illustrate how dental review claim automation can occur before routing claims to the insurance carrier, enabling providers to remediate claim errors and optimizing the effectiveness of clinical resources. Learn how our solution can deliver highly accurate preprocessing and analysis of claims and supporting documentation, improving the efficiency of your clinical review staff while reducing multi-touch claim examiner intervention. 

Vyne Dental is part of the Vyne® family of industry-leading information exchange, revenue cycle management and secure communication solutions for health care. With more than 30 years of dental industry experience and an expansive network of connections to more than 800 providers, it’s no wonder that more than 75 thousand practices trust Vyne Dental.

If you’re attending Converge, join us for our DZ demo session on September 21st at 11:50 am, or meet us at booth #312 and see our next-generation solutions, our new mobile payments feature, and demonstrate how our advanced AI-enabled technology can help you take back your time and streamline your claims submission process.   

Not attending Converge but interested to see how Vyne Dental’s technology can support your practice? Get in touch with us today to book a demonstration.

© 2022 Napa EA/MEDX, LLC. All rights reserved. All third-party trademarks and tradenames (including logos and icons) referenced are and remain the property of their respective owners.

*Availability and use of Vyne Trellis’ mobile payments feature is subject to credit approval of dental practice by Global Payments Integrated. Dental practice must complete merchant application, account registration and agree to terms directly with Global Payments Integrated.  Global Payments Integrated is a service mark of Global Payments Inc.® All rights reserved.

A complimentary webinar with Emme Sanders RDH 

October 4, 2022, 1-2pm EDT

Dental care is medical care. That’s not an exaggeration: many reputable studies have demonstrated links between periodontitis and serious conditions like heart attacks and strokes. Why, then, can it be so difficult to convince patients to get the services they need?

“Dental practices are partners in health care”, says Emme Sanders RDH. A lead coach with Inspired Hygiene and highly engaging international speaker, Emme trains dental teams to effectively communicate with patients in order to better serve their needs. “We provide services people need. If we communicate effectively, they’re more likely to say yes to services they actually require.”

Emme Sanders has been in the dental industry for almost 30 years, many of those as a hygienist. On Tuesday October 4th at 1pm EDT, Emme will host a complimentary webinar for Vyne Dental: Elevate Your Communication: Change Your Patients’ Behavior! designed to help dental teams find new and effective ways to communicate with patients. 

“There are a multitude of communication methods you can use to change the way your message is delivered,” says Emme. Which is significant: the way the message is received will influence response and can reduce frustration on both sides of the exchange. “Words are important, of course. There are power words and phrases you can use for real impact. But hand gestures, facial expressions, inflection, and tone are also all features of communication and can be crucial.”

In her webinar, Emma will explain how belief effects behavior, and share ideas for motivating patients to own their disease. She’ll demonstrate actionable insights into how to apply transformational language in daily patient care, and help dental professionals discover their professional communication power. 

“You have to know what you’re going to say,” Emme says. “Not as in having a prepared speech, but the message you wish to convey.” The aim is to increase clarity. “Our goal is not to sell dentistry. We’re not in the business of selling anything – we’re in health care.” 

Register today for Emme’s complimentary webinar!

© 2022 Napa EA/MEDX, LLC. All rights reserved.All third-party trademarks and tradenames (including logos and icons) referenced are and remain the property of their respective owners. Hyperlinks included are provided for convenience and may lead to resources located on servers maintained by other persons or organizations. Vyne is not responsible for the privacy practices of the third-party websites. This webinar is part of a joint program with Vyne Dental and has been prepared for informational purposes only.  The content does not constitute legal advice.  The opinions and views expressed in the webinar are the opinions of the designated presenters and do not reflect the opinions or views of Vyne Dental. 

Tewksbury Dental Associates is a busy dental practice located in Tewksbury, Massachusetts. With five dentists, two specialists, seven assistants and an equal number of hygienists, the practice sees more than fifty patients a day, every day. Samantha Mitsios, insurance coordinator for the practice, has a lot on her plate. “I’m the head of researching options, verifying eligibility, entering and submitting claims, checking claims status: from A to Z, if it’s insurance, it falls in my wheelhouse.”

The practice had previously used Vyne Dental’s  Remote LiteⓇ solution. While researching better options for claims submission, Samantha reached out to Vyne Dental and learned of another solution it offers, the Vyne TrellisⓇ platform. “The other features through Vyne Trellis, for claims submission, were significantly different from what we were used to with Remote Lite. Better. And we are totally enjoying it.”

More operatories, means more patient appointments, and that makes the need for a streamlined workflow even more crucial. “With the sheer number of claims we’re submitting, we need simplified systems. They cannot be complex and require too much time – there’s just too much to get to.” Vyne Trellis has eliminated extra steps, and made Samantha’s process much simpler. “When something is simpler, it’s faster. So I can get to the other, more important, parts of my day.”

Vyne Trellis has made a significant difference to Samantha’s workflow. The solution itself was almost intuitive. “Once we started, we realized using it was incredibly simple – we didn’t even need formal training. It’s user-friendly, and very, very quick.”

Her personal favorite function is the hold function on claims.  “If we’re going through a batch and see that a claim needs more attention, we can mark it as a hold and send everything else. It won’t be in our main office management queue; it won’t hold anything up. Once we get the information we need, we just check it and mark ‘release’, and it’s off!”

But that wasn’t all Samantha found to love. “Vyne Trellis offers many other features, such as the secure email* – for referrals, having a central location was huge.” Tewksbury Dental Associates has been looking for a way to manage their referrals. With multiple dentists, patients, and specialists to handle, the process had developed so many steps it had become cumbersome. “When referrals are done from a central location, and still done securely, then it’s a lot easier for us to keep track.” 

When asked if she would recommend Vyne Trellis to other insurance coordinators, Samantha responded with an enthusiastic “Of course! The connection to information makes everything so much faster, like submitting claims, and accessing denial reasons. And I love being able to use it so easily.” 

Over the 14+ years Samantha has been with Tewksbury Dental Associates, she has seen the practice grow exponentially. “We went from having a split-branch style office, with six operatories. The one we’re in now is probably three times the size. And we’re currently adding on more operatories in the new addition.” 

Samantha is looking forward to the features Vyne Trellis will offer next. Her most anticipated feature is automated eligibility verification. “I know it’s potentially in the works: I’m eager for that. I’ve put off finding a benefit verification company because I’m just sitting on the edge of my seat, waiting for Vyne Dental to tell me its release date.”

©2022 Napa EA/MEDX,LLC. All rights reserved. All third-party trademarks and tradenames (including logos and icons) referenced are and remain the property of their respective owners.  Testimonials reflect real-life experiences of individuals who use or have used Vyne Dental’s product(s). As testimonials are based on an Individual’s experience, results may vary and Vyne Dental does not guarantee users experiencing similar outcomes or results.  *Secure Email is email transmission functionality that requires login credentials for access, is encrypted at rest, allows for email delivery revocation, auto-expiration for access to data, recipient authentication and read receipts. Use of Secure Email does not guarantee additional or absolute security.