Real-Time Eligibility: The Ultimate Tool for Benefit Verification in Seconds

Vyne Dental is excited to announce an auxiliary, game-changing feature to its robust platform, Vyne Trellis™: a real-time eligibility tool via the existing feature of Patient Verification. Real-time eligibility is exactly that – an enhanced portal to receive the eligibility of new and existing patients within seconds of submission. 

Existing users of Vyne Trellis access this new feature automatically via pop-ups within the platform. First-time users of the solution can “take the tour” of the Patient Verification feature to begin their enhanced real-time eligibility journey. Once enabled, the solution walks you through adding patients for verification.  

When using the solution in your practice,  your claims management team can easily enter the patient’s personal information, including their name and DOB along with their provider information and any pertinent insurance plan details they may be associated with.  The solution generates a printable or savable version of the patient’s coverage levels and allowances that claims managers use to ensure appropriate coverage options for each patient and any coverage limitations based on the patient’s plan. This information is available to claims managers in near real time, which can help keep patient flow moving through the practice. 

Once a patient report is generated for a specific patient, that record stays in the database and claims managers can easily search for that person’s record. They will then have access to any past data connected to that individual. To learn more about this feature, schedule your demo at vynetrellis.com

As a resource, we’ve also put together FAQS on the benefits of real-time eligibility and how such capabilities can benefit your dental practice immediately. 

 

What is real-time eligibility?

Why does real-time eligibility matter to your practice? Patient Verification is crucial to ensuring the financial success of any practice.  Real-time eligibility reduces the manual time practice employees spend interacting with payers. Without the tool, the current limitations of verifying eligibility can be tedious, time-consuming, and stressful for those responsible for the task. Vyne Trellis and its real-time eligibility tool can alleviate those stressors. 

By and large, real-time eligibility enables practices to streamline a traditionally fragmented and manual process while improving patient service and ultimately, the patient experience. Additionally, practices with access to real-time eligibility are better informed on plan maximums, deductibles, care utilization, and the ability to verify whether specific procedure codes are covered under a patient’s benefit plan.

How does real-time eligibility add revenue to a dental practice?

Real-time eligibility verification helps you access information on the coverage dates of the patient’s policy. Real-time eligibility also can provide comprehensive insurance plan information that highlights patients’ co-pay and deductible information for their plan. 

Real-time eligibility also allows your teams to affirm out-of-pocket estimates and demonstrate any “extras” that the patient may have to cover on their own.

Doing the verification in real-time essentially means that dental practices do not “blindly accept” the data provided by the patient. Real-time eligibility verification also can be conducted even before a patient visits your practice. 

There are several other benefits: 

  • Increasing claims payments: A successful claim submission process begins when the patient walks into your practice, Vyne Trellis helps make this possible with real-time eligibility verification.
  • Better revenue cycles: Fluctuating plans and high patient deductibles make the task of verifying insurance coverage and benefits time-consuming and complicated. Real-time eligibility helps you verify and target your revenues. Vyne Trellis’ real-time eligibility provides reliable verification of a patient’s coverage level with a few simple clicks.
  • Greater overall patient satisfaction: Vyne Trellis’s real-time eligibility verification means you’re able to streamline eligibility decisions and speak with patients on eligibility, coverage, and benefits that can be taken after a quick check with most payers. This is crucial because the amount and type of available eligibility information from payers vary widely.

Electronic eligibility checking helps dental practice leaders and administrative staff in many tangible ways. For example, dental practice personnel now have instant access to a patient’s eligibility. In the past, staff traditionally relied on phone or fax communications — now access this data instantaneously rather than waiting several minutes or hours. In addition, data from carriers is integrated within the EHR system, eliminating the need to work in multiple systems. Real-time eligibility also decreases the denial rate for reimbursement.

Real time eligibility also increases patient satisfaction because accurate coverage information reduces negative billing surprises and creates an audit trail of coverage checking, providing evidence of coverage.

For these reasons, Vyne Trellis’s real-time eligibility feature equalizes revenue cycle management for any dental practice that desires to improve claims management through real-time eligibility, tracking, and monitoring, and unifying claims, attachment, and eligibility requirements.  Vyne Dental is driven by the mission of making your patient eligibility simple and effective to provide a  seamless experience for your practice.  Learn more at vynedental.com.

Vyne Taking Bold Steps in Green Initiatives

Vyne is taking bold, corporate-wide steps to drive industry and global sustainability. The company’s business units in the medical, dental and insurance payer markets are leveraging robust technology platforms to reduce the consumption of paper and other natural resources while investing in efforts to protect the environment.By digitizing the capture, storage and submission of patient data, Vyne’s technology saves an estimated 170+ million sheets of paper each year. Vyne Medical customers save approximately 90 million pieces of paper annually through the use of digital fax technology. Vyne Dental customers save approximately 80 million pieces of paper each year through electronic claims processing and patient correspondence.Vyne supports healthcare work-from-home initiatives with technology that connects remote employees to the data and functionality they need. This reduces the number of employees commuting to work, helping to lower greenhouse gas emissions and reducing the carbon footprint.“At Vyne, we actively work to create paperless and remote work settings for our employees and clients, and we are committed to continuing to incorporate green initiatives into our business model,” said Vyne CEO Lindy Benton.Vyne’s technology significantly reduces provider paper consumption, eliminating the need to harvest the equivalent of 11,000 trees each year, according to the Sierra Club. In conjunction, Vyne has also launched an initiative to plant thousands of trees across the U.S. in communities where our employees work and where our clients conduct their business.

“Patient care, staff alignment and financial performance will always take center stage for healthcare leaders,” said Benton. “But the collective impact we make on the environment needs to be part of the conversation.” In addition to its efforts with clients, Vyne is engaged in a progressive campaign to reduce the waste of natural resources and increase use of recycled and sustainable materials across its business.

To learn more, visit vynecorp.com/sustainability

 

2021 Mid-Year Insurance Check-In: Webinar with Teresa Duncan 

Vyne Dental is honored to present another first-class webinar designed to educate and engage dental practice leaders as they navigate the continually changing world of dental  insurance, practice revenue, staffing, networks, and leading a successful practice.

Teresa Duncan, founder of Odyssey Management, industry evangelist, and dental practice management thought leader, presents this Vyne Dental sponsored one-hour session. Teresa will discuss how dentists and dental practice administrators can assess the current state of their insurance systems and develop strategies for maintaining a winning culture and establish goals for finishing 2021 profitably following the trials and challenges of 2020.

As we embark on the second half of 2021, she’ll also outline how to address the end-of-the-year patient rush, 2021 code concerns, and what’s in store for 2022. Finally, we’ll finish the session with a no-holds-barred Q&A session. 

Don’t miss this chance to put a magnifying glass on your practices and your administrative processes — proudly presented by Vyne Dental.

In advance of the session, we spoke with Teresa to gather her thoughts about what she’ll discuss in the webinar. We also covered some other ground, all in an attempt to whet your appetite! Details of our conversation follow, but before we move on, please register for Vyne Dental’s complimentary webinar here: 2021 Mid-Year Insurance Check In with Teresa Duncan.  

A conversation with Teresa Duncan

Vyne Dental: In our upcoming complimentary educational webinar, you’ll provide a mid-year coding update to dental practice leaders. Can you tell us what you specifically plan to discuss?

Teresa Duncan: I’ll focus on some of the legislative changes impacting certain states as coding updates are winding their way through the states. For example, changes to the McCarran–Ferguson Act may soon be affecting practices differently than it has in the past. I’ll also provide a preview of what’s coming to coding next year. For example, there are a small number of code deletions for next year. In the last couple of years, there were many technology changes, but changes set for next year are minor in comparison but still essential to monitor.

Vyne Dental: And you’ll be discussing how practices can better manage their payer networks?

Teresa Duncan: I’ll suggest metrics that practice leaders can use to analyze their payer networks, which reports they should run to understand their network utilization better, and three key reports that they should use if they plan to drop any networks or make any network changes. 

Vyne Dental: Regularly analyzing payer networks is important for ensuring the practice’s revenue health. Any reason to suggest why this may be more important now than in the past?

Teresa Duncan: Out-of-network utilization is very common, especially more so during COVID. But there are other factors impacting practice’s bottom lines. For some, the Delta Dental controversy in California has an impact. For most others, they continue to bear the burden of increased PPE costs. Employee turnover and staffing remain high, too, impacting the ability to schedule and serve patients, resulting in loss of revenue. Doctors are always looking at their margins, which are shrinking.

Vyne Dental: That’s unfortunate, especially since the last year has been so difficult for practices. How are you guiding practice leaders to mitigate these shrinking margins?

Teresa Duncan: There are several things they can do, but I recommend they start grading their claims processes. I walk practices through their claims process, through the claims journey and help them identify the top areas where claims get held up. This is one of the primary benefits of Vyne Dental’s solution because, with it, practices can grade claims by age or pull a few claims to look at why they are outstanding, review any notes, and determine if the issues are related to a specific member of the staff. For example, is human errors causing slowdowns in the claims processing or is the system doing it. If they are not a Vyne user, I show them how to review reports to see how they can improve their claims management processes manually. 

Vyne Dental: And you’ll be going over some points about the end-of-year patient rush. Any advice for how practices can manage this? 

Teresa Duncan: Patient volume has been good for most practices, and everyone seems busy, which is good regarding how we’ve spent the last year. I don’t see patient volumes dropping off. As a spoiler, I also don’t like sending end-of-year letters encouraging patients to use their benefits. As a practice, you’re already busy, and encouraging people to flood the practice will make for some really mad patients. For a lot of offices, end-of-year letters are like a tradition. Then the practice gets so crushed in December that they kill themselves. Practice closures last year have kept patient values up, and services, on the whole, are on the rise, so there’s no reason to overwhelm yourself with patients you can’t serve.

Vyne Dental: Speaking of the last year’s difficulties, what’s the primary lesson or guidance you can offer dental practices now?

Teresa Duncan: Anything that can be outsourced, now is the time to do it. People were holding out on benefits management, for example, and there’s no return on investment for the effort. Outsource it. Open yourself up to outsourcing, add online scheduling and online payments to your practice, and reduce manual processes. Outsourcing a job also means one less person in the office, which means fewer personnel issues and more time to focus on care. Regarding staffing, good clinical people are hard to find, so treat them well, create paths for them to excel, and find out what’s important to them.

Vyne Dental: Any other issues you plan to discuss during the session?

Teresa Duncan: I’ll lightly touch on taking steps to increase general business knowledge and paying increased attention to having solid business systems in place. I’ll also encourage attendees to learn more about their revenue cycle management and how they best can manage all the cash through their practice so that if another shutdown happens and they have cash on hand, there’s no problem. 

To attend Vyne Dental’s complimentary educational webinar featuring Teresa Duncan, register here.

 

© 2021 Napa EA/Medx LLC. All rights reserved. All third-party trademarks and tradenames (including logos and icons) referenced are and remain the property of their respective owners.This webinar is a sponsored event by Vyne Dental and this content and the webinar has been prepared for informational purposes only. Above content and webinar content does not constitute legal advice. The opinions and views expressed here and in the webinar are the opinions of the designated presenters and do not reflect the opinions or views of Vyne Dental.

High-performing dental practice pairs Vyne Dental’s claims management engine with its practice management software for optimized performance

Dr. Kimberly Nguyen and Tiffany Nguyen, MBA, of Cottage Dental in Fullerton, set out to optimize practice operations in a way that would decrease frustration and help increase productivity while being powerful enough to support an any-sized practice. The Cottage Dental practice owners and creators of Asprodental, chose to partner with Vyne Dental.

Vyne Dental powers Asprodental’s claims engine

“We brought Vyne Dental in pretty much out of the box,” said Tiffany Nguyen of their partnership with Vyne Dental. 

From the beginning, the Cottage Dental owners saw the need for a powerful claims engine. Now, with Vyne Trellis’ real-time benefit plan eligibility verification, the time the staff spends manually interacting with payers is significantly reduced. Practice billing and claims managers receive confirmation of patient benefits through the Vyne Trellis web-based platform in near real-time. “We’re really glad that we made that decision,” Tiffany Nguyen said. 

Vyne Trellis™, the latest intuitive software from Vyne Dental, focuses on helping to reduce antiquated workflows, enabling dental practices to run more efficiently by lowering copious click-arounds by offering dental providers a comprehensive single screen platform — this includes billing, patient communication, claims processing, and more. Vyne Trellis has helped practices nationwide facilitate more than $2.9 billion claims per month. In addition, nearly 7 million claims are processed through Vyne Dental each month through more than 800 payer relationships.  

 

Vyne Dental solutions perfect for use in any environment

The goal is to ensure that “the full solution suite can be trained on and used in as little as one day,” said Tiffany Nguyen. They’ve spent time testing the solution in mobile clinics, where different people, including a circulating staff of providers, clinicians, managers, and administrative staff, who have never used the solution can get their hands on it, learn it quickly and power the practice while serving patients. Tiffany Nguyen said these fluid mobile clinic environments require nimble products that respond when needed; Asprodental with Vyne Trellis has never had a problem keeping up in these quick-care environments.   

Vyne Trellis provides automatic claim status updates, tool tips, and other features to help users understand rejections and take action to correct claims in the platform from virtually any device, anywhere with Internet access. Additionally, Vyne Trellis’ claim search feature allows a practice to locate a processed claim for up to two years after the claim was processed.

 

Reducing claim rejections through reporting and pre-planning

Vyne Trellis’ claims management solution helps claims from kicking back, enhancing the usability of most practice management solutions. Additionally, claims managers can pick and choose what they must submit to payers based on reports and feedback from the solution. For example, an X-ray screenshot or image of an explanation of benefits (EOB) may be all that’s required, rather than uploading all documents to support a procedure. “The time savings derived from this process improvement alone is enough to drive a positive return on investment of using Vyne Trellis,” said Tiffany. 

“We, and our [Asprodental] clients, use the solution as intended, and everything is working out exactly as planned,” Tiffany said. “Our partnership has been, and remains, excellent and strong, which is a fantastic benefit to our dental practice clients.” 

 

Vyne Dental empowers dental practices no matter the engine driving them

Even when used as a standalone solution that’s not connected to a practice management solution, Vyne Trellis is powerful, effective, and designed to serve any sized dental practice’s billing and claims management needs.  

All of these features align closely with the needs at Cottage Dental, the support optimization of their dental practice performance, and enhance their patient’s experience.  To learn more about billing without boundaries or to schedule your personalized demo, visit vynetrellis.com.

 

© 2021. Napa EA/MEDX LLC. All rights reserved. All third-party trademarks and tradenames (including logos and icons) referenced are and remain the property of their respective owners. Testimonials reflect real-life experiences of individuals who use or have used Vyne’s product(s). As testimonials are based on an Individual’s experience, results may vary and Vyne does not guarantee users experiencing similar outcomes or results.

Vyne Dental Sponsors Dykema’s 2021 Definitive Conference for Dental Service Organizations

In return to in-person events, the 8th Annual Definitive Conference for Dental Service Organizations conference offers opportunities for dental group professionals to learn about current best practices in the areas of legal, regulatory, compliance, tax strategies.

 

INDIANAPOLIS, IN – June 28, 2021 — Vyne Dental®, a leading provider of revenue cycle, claims management, and electronic health information exchange for all-sized dental practices, including its robust “billing without boundaries” Vyne Trellis™ billing and claims management solutions, announces its participation as a sponsor at  Dykema’s 2021 Definitive Conference for Dental Service Organizations.

 

The 8th Annual Definitive Conference for Dental Service Organizations is being held in person on July 28 – 30, 2021 at the Gaylord Rockies Resort in Aurora, Colorado. Vyne Dental will showcase its recently launched billing and practice management solution, Vyne Trellis, and discuss the capabilities of its newly acquired OperaDDS solution. 

 

OperaDDS is an automated solution that facilitates end-to-end transfer of information between dental practices, provider, and patients via automated email, two-way text messaging, custom paperless forms, and encrypted email services.

 

The Dykema conference offers opportunities for dental group professionals to learn about current best practices in the areas of legal, regulatory, compliance, tax, consumer finance, billing, operations, M&A, financial reporting, and other industry-specific issues. It is designed to appeal to all facets of the DSO industry, including buyers, sellers, practice owners, executives, entrepreneurs, investors, DSOs, and in-house counsel.

Join Vyne Dental with a champagne reception during the event kickoff. Additionally, throughout the conference, Vyne Dental will be exhibiting sustainable recycled materials and providing guests with complimentary giveaways made from recycled materials, part of the organization’s major initiative to drive industry and global sustainability supported with reducing paper usage via digitization of over 172 million pieces of paper each year.

 

To schedule a personalized demo of Vyne Dental’s innovative and comprehensive solution, visit vynetrellis.com.   For more information on Vyne Dental’s portfolio of dental practice solutions, visit www.vynedental.com/

 

About Vyne Dental

Vyne Dental is part of the Vyne family, an industry leader in end-to-end information exchange and communication management solutions for healthcare. Vyne Dental helps clients manage their revenue cycle, send encrypted communications, and position their practices to thrive. Vyne Dental solutions deliver greater operational efficiencies, financial performance, and improved data protection to more than 74,000 dental practice offices across the U.S. and also partners with more than 800 dental plans and payers for the electronic delivery of claim documentation. Vyne Dental is continuously growing and striving to advance the dental industry by providing innovative solutions to improve workflow, decrease administrative costs, and improve reimbursements. For more information, visit vynedental.com.

 

© 2021. Napa EA/MEDX LLC. All rights reserved. All third-party trademarks and tradenames (including logos and icons) referenced are and remain the property of their respective owners. Hyperlinks included are provided for convenience and may lead to resources located on servers maintained by other persons or organizations. Vyne is not responsible for the privacy practices of the third-party websites.

Vyne Dental is the Winner of the LiveHelpNow Challenge 2020 Best Customer Service Award!

 

The LiveHelpNow Challenge is a monthly ranking by LiveHelpNow, LLC that measures customer service based on metrics provided daily. Each month, LiveHelpNow ranks the top 100 providers of customer service excellence out of a large global field of over 10,000 businesses. The rankings are data-driven and measured against 12 metrics from 50 different criteria that industry users are able to view in their dashboard in real-time. 

Those 12 metrics are:

  • Customer survey results
  • Dropped chats
  • Visitor volume
  • Canned content
  • Proactive actions
  • Chat transfers
  • Average chat accept time
  • Operator utilization
  • Average chat time
  • Operator knowledge
  • Operator responsiveness
  • Chat volume

The metrics are proof that when it comes to customer service, our teams are focused on Vyne Dental software users gaining the best experience possible while using our services. 

Vyne Dental prides itself on being able to provide the best possible customer service to users on a daily basis. Being a part of the LiveHelpNow Challenge every month allows Vyne Dental to ensure that they do not drop the ball on its primary focus. Even though Vyne Dental is a rapidly growing company, expanding the portfolio of services offered to best serve our user base, Vyne Dental knows that the customers are what make the business thrive.

Working hard to provide the best customer service every month has paid off – this is NEA/Vyne Dental’s seventh annual win in a row for the 11-25 agent category. The 2020 annual win follows 83 monthly wins the company has taken since 2014. 

Read more about Vyne Dental’s win here: LiveHelpNow Challenge Winners

About Vyne Dental

Vyne Dental is part of the Vyne family, an industry leader in end-to-end information exchange and communication management solutions for healthcare. Vyne Dental helps clients manage their revenue cycle, send encrypted communications, and position their practices to thrive. Vyne Dental solutions deliver greater operational efficiencies, financial performance, and improved data protection to more than 74,000 dental practice offices across the U.S. and also partners with more than 800 dental plans and payers for the electronic delivery of claim documentation. Vyne Dental is continuously growing and always striving to advance the dental industry by providing innovative solutions to improve workflow, decrease administrative costs, and improve reimbursements. For more information, visit vynedental.com.

© 2021 Napa EA/MEDX, LLC. All rights reserved.  All third-party trademarks and tradenames (including logos and icons) referenced are and remain the property of their respective owners. 

Vyne Dental Acquires Operability, LLC and Its Patient Communications and Engagement Platform, OperaDDS

The deal pairs Vyne Dental’s web-based dental practice billing platform with Operability’s patient engagement and practice communications solution.

Vyne Dental®, a leading provider of revenue cycle, claims management and electronic health information exchange for all-sized dental practices, announces that it has acquired Operability, LLC, and its OperaDDS patient communications and engagement platform.

With more than 14,000 combined users in the United States, OperaDDS facilitates end-to-end transfer of information between dental practices, provider, and patients via automated email, two-way text messaging, custom paperless forms, and encrypted email services.

OperaDDS automatically texts or emails dental patients with appointment reminders, new or expired electronic forms, and other important communications from their dental provider. In addition to texting or emailing customized, paperless forms for completion, OperaDDS allows patients to quickly complete these forms on the practice’s website, or in-practice via tablet or kiosk.

Dr. Bryan Laskin, the founder of Minneapolis-based Operability, LLC, is joining Vyne Dental as a strategic advisor to ensure OperaDDS’ continued success as it is paired with Vyne Dental solutions, including Vyne Trellis.

Vyne Dental recently released Vyne Trellis™, a comprehensive, web-based dental billing platform designed to help dental practices improve and manage their revenue cycles, exchange encrypted health information, and determine a patient’s insurance eligibility and benefit coverage levels in real-time.

Pairing Vyne Trellis with OperaDDS creates a unique integration, in the dental space, between the traditional revenue cycle and patient engagement workflows, with the goal of elevating the dental practice-dental patient relationship through robust patient interaction and engagement.

“For the past year, Vyne’s Dental’s mission has been to become a leading provider of fully automated revenue cycle management solutions in dentistry,” said Steve Roberts, president of Vyne Dental. “With the previous acquisitions of Renaissance Electronic Services, LLC, Tesia Clearinghouse, LLC, DSO Data, and now this exciting, new technology, we are one step closer to accomplishing this goal.”

Launched in 2011, OperaDDS has focused on elevating the dental industry by embracing technology and putting patients first.

“I’m passionate about helping doctors grow their practices and improve their patient satisfaction by embracing technology,” said Dr. Laskin, a practicing dentist, technologist, and entrepreneur. “OperaDDS’ innovations are being used by thousands of dental practices across the country, and through this integration, I’m confident that we’ll be able to tackle many more of dentistry’s most significant patient engagement and revenue cycle challenges.”

The acquisition of Operability, LLC further establishes Vyne Dental as the industry leader in end-to-end information exchange and communication management solutions for healthcare, Roberts said. Vyne Dental currently helps more than 74,000 dental practices manage their revenue cycles, send encrypted communications, and position their practices to thrive.

For more information on Vyne Dental, visit www.vynedental.com/.

For more information about OperaDDS, visit https://operadds.com/.

About Vyne Dental

Vyne Dental is part of the Vyne family of industry-leading information exchange and communication management solutions for healthcare. Vyne Dental helps clients manage their revenue cycle, send encrypted communications, and position their practices to thrive. Vyne Dental solutions deliver greater operational efficiency, financial performance, and improved data protection to more than 73,000 dental practice offices across the US and also partners with more than 750 dental plans and payers for the electronic delivery of claim documentation.

Vyne Dental is continuously growing and always striving to advance the dental industry by providing innovative solutions to improve workflow, decrease administrative costs, and improve reimbursements.  For more information, visit vynedental.com.

Vyne Dental Announces Its New, Web-Based Dental Billing Platform, Vyne Trellis™

The newly envisioned dental billing solution provides a full suite of revenue cycle management capabilities, including real-time eligibility and electronic claims processing technology, for any-sized dental practice.

INDIANAPOLIS, Ind. – May 11, 2021Vyne Dental®, a leading provider of revenue cycle, claims management and electronic health information exchange for all-sized dental practices, announced the launch of Vyne Trellis™, a comprehensive, web-based, dental billing platform designed to help dental practices improve and manage their revenue cycles, exchange encrypted health information, and determine real-time eligibility of patient benefit coverage levels.

“My personal experience with Vyne Trellis has been outstanding. As I have worked in dental claim submission for more than 10 years, Vyne Trellis has, no doubt, been the easiest and most user friendly one to work with,” Vyne Dental customer Katie Billings, account coordinator at Reed Family Dentistry in Millington, Tenn., said. “I highly recommend any dental office in need of a claims processing program, to use this one. I can’t say enough positive things about this program and what it offers.” 

Vyne Trellis offers several new powerful revenue cycle and claims management options to dental practices. The platform’s features include:

  • Web-based user interface to support and simplify secure, remote billing teams and workflows.
  • Real-time benefit plan eligibility verification that reduces manual time practice employees spend interacting with payers — practice billing and claims managers receive verification of patient benefits in real-time through the Vyne Trellis web-based platform; 
  • An electronic attachment submission solution that boasts connections to more than 800 payers across the country; A feature-rich portal that integrates a practice’s submitted, processed, and paid claims — and any supporting claims attachments — to each patient and their respective payer; and
  • Validation capabilities that identify potential errors, such as a missing insurance subscriber number, claim form information, and patient and provider information, before submitting documents to a payer — helping prevent rejected claims, speed adjudication and create efficiency across a practice’s revenue cycle.

An additional benefit is dental practices’ ability to enroll in Vyne Trellis’ Electronic Remittance Advice (ERA) Benefits and Features Option. Through it, they receive electronic remittance advice through Vyne Trellis. Available in electronic format, the individual ERAs are populated alongside a patient’s claim in Vyne Trellis, allowing billing managers to easily identify outstanding patient balances. 

Vyne Trellis also provides automatic claim status updates, tool tips, and other features to help users understand rejections and take action to correct claims in the platform from virtually any device, anywhere with Internet access. Tooltips help claims managers identify why a claim is rejected and what can be done to correct and reprocess rejected claims quickly and efficiently. Vyne Trellis’ claim search feature allows a practice to locate a processed claim for up to two years after the claim was processed.

One of Vyne Trellis’ most robust new features is its real-time eligibility verification. 

Steve Roberts, president of Vyne Dental, says the current limitations for verifying eligibility are tedious, painful and time consuming, yet these verifications are crucial to ensuring the financial success of any practice and enriching patient relationships. Real-time eligibility enables practices to streamline a traditionally fragmented and manual process while improving patient service. Additionally, practices that have access to real-time eligibility are better informed on plan maximums, deductibles, care utilization, and the ability to verify whether certain procedure codes are covered under a patient’s benefit plan.

“Vyne Trellis is an equalizing and landmark revenue cycle practice management platform for any dental practice that desires to improve claims management through real-time eligibility, tracking and monitoring, and unifying claims, attachment and eligibility requirements,” Roberts said. “Vyne Trellis reinforces our mission to deliver the most significant overall value to dental practices nationwide and provide more efficiency, improved financial performance, compliance management, and patient engagement.”

Vyne Trellis is available for a flat, fixed monthly fee* and integrates with Vyne Dental’s portfolio of fully electronic revenue cycle management solutions.

For more information on Vyne Trellis, its capabilities and additional customer experiences with the technology, visit www.vynedental.com/trellis.

 

 

About Vyne Dental

Vyne Dental is part of the Vyne family, an industry leader in end-to-end information exchange and communication management solutions for healthcare. Vyne Dental helps clients manage their revenue cycle, send encrypted communications, and position their practices to thrive. Vyne Dental solutions deliver greater operational efficiencies, financial performance, and improved data protection to more than 74,000 dental practice offices across the U.S. and also partners with more than 800 dental plans and payers for the electronic delivery of claim documentation. Vyne Dental is continuously growing and always striving to advance the dental industry by providing innovative solutions to improve workflow, decrease administrative costs, and improve reimbursements. For more information, visit vynedental.com.

© 2021 Napa EA/MEDX, LLC. All rights reserved.  Vyne logos, product and service names, including but not limited to, FastAttach,  mentioned herein are registered trademarks and are the property of National Electronic Attachment, Inc., or its respective affiliated entities. All third-party trademarks and tradenames (including logos and icons) referenced are and remain the property of their respective owners.  *Taxes and incidental fees may apply.  Testimonials reflect real-life experiences of individuals who use or have used Vyne’s product(s). As testimonials are based on an Individual’s experience, results may vary and Vyne does not guarantee users experiencing similar outcomes or results.

Vyne Dental Opens New Facility in Indianapolis’ 16 Tech Innovation District

Sustaining company heritage and planning for future growth are top motivators for new space.

INDIANAPOLIS, IN – April 9, 2021Vyne Dental®, a recognized market leader in dental insurance revenue cycle management, announced today the opening of a new office in Indianapolis’ 16 Tech Innovation District.

16 Tech is an urban innovation district in the historic Riverside neighborhood and within the Indiana Avenue Cultural District on the northwestern edge of downtown Indianapolis. It is a world-class collective of innovators and entrepreneurs in the fields of life sciences, technology, advanced manufacturing, and engineering that are coming together to leverage their varied skill sets, draw inspiration from the region’s top-ranking research universities and global corporations, and channel their combined creative energy to plant the seeds for Central Indiana’s future economic growth.

Vyne Dental’s new location boasts an open floor concept to help facilitate optimal collaboration. The goals for the new facility are to drive innovation aligned to corporate strategy, deliver new technology solutions, and evolve the current product portfolio. In addition, proximity to top talent from local universities, such as Indiana University-Purdue University Indianapolis and the Regenstrief Institute, will help support Vyne Dental’s future growth trajectory.

“There are many benefits that make this city an attractive place for businesses, and for us, preserving our company heritage in that we were formed, nurtured, and built here is critical,” said Steve Roberts, president – Vyne Dental. “We’re excited to move our employees and business to the 16 Tech Innovation District and embark on this journey to enhance Indianapolis’ business culture, retain and attract top technology talent to the area, and further innovate the Vyne Dental solutions for our customers in this creative environment.”

The grand opening will take place on Friday, April 9, 2021, and will serve as an opportunity for the Vyne Dental employees who will inhabit this workspace to tour and interact with the new office. 

 

Media Contact:

Scott E. Rupp

941.448.7566
https://millerrupp.com/ 

 

© 2021 Napa EA/MEDX, LLC. All rights reserved. 

All third-party trademarks and tradenames (including logos and icons) referenced are and remain the property of their respective owners.

 

Vyne Appoints Garrett Galley as Chief Technology Officer

Vyne, a recognized market leader in health information exchange and electronic healthcare communication management, announced today the appointment of Garrett Galley as chief technology officer. Galley is responsible for the company’s information technology initiatives, leading the development of new technology solutions and evolving the existing portfolio of medical and dental software products.

Galley, appointed to his role in early 2021, brings his deep expertise of developing world-class security, database, networking, and healthcare and dental practice technology to Vyne. He previously held leadership positions at Weave HQ, MX Technologies, and NetDocuments.

As chief technology officer, Galley is leading the implementation planning of Vyne’s product innovation roadmap, providing oversight and leadership into its software development processes to best meet the needs of health systems and dental practices. He will also manage day-to-day operations related to product infrastructure and Vyne Dental engineering.

“Garrett brings an unmatched perspective on data analytics and how to best integrate systems’ capabilities to help us grow in the market and enhance our current portfolio of products,” said Steve Roberts, president of Vyne Dental. “As we look to support dental practices with a fully integrated revenue cycle management platform, Garrett’s experience and knowledge will undoubtedly support our company’s vision, strategy, and service to our customers.”

“I am excited to join the Vyne team and support our shared mission of creating an end-to-end revenue cycle management platform,” said Galley. “I look forward to engaging with our clients to further enhance their revenue cycle processes and optimize their data collection, analysis, and ability to act on those outcomes so they can better serve their patients.”

For more information on Vyne, visit https://vynecorp.com/

 

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