Vyne Dental is very pleased to introduce Vijay Malik, Chief Technology Officer for Vyne Dental

Responsible for both product and engineering, Malik will also oversee quality assurance, security and compliance.

Renowned for his considerable engineering skills and his ability to manage teams, Malik hails from the Greater Boston area.  With 29 years of experience as a technologist leading product development teams, Malik intends to build on his competencies to help Vyne Dental improve processes and drive sales with effective messaging.

 

Malik has spent the last four years working in revenue cycle management for the healthcare industry. He welcomes the disruption the industry is facing. “A lot of revenue recognition is still done by paper, by faxes, statements, letters mailed to homes and insurance carriers. Changing that process is what I enjoy – that’s what I’m here for.”

 

With oversight of a large and growing team, Malik’s position takes a 360 view: he must plan ahead for the future of development; keep an eye on the present to ensure products are advancing as required; and also stay aware of past performance in order to effectively provide support. “How do you define goals across the company and make sure those goals are distributed across organizations?” he asks. “That is my main task. I enjoy empowering people in that direction.”

 

Integrating products together is one of Malik’s top skills, another is integrating teams. “I believe people are your core asset, that make or break you.” He was attracted to Vyne Dental both for the technical challenge and for the personnel. “I knew we could be partners, could work towards our common goals. They are very open in a collaborative way.”

 

Malik will pursue two main initiatives as CTO. The first is improving all aspects of automation. “I want to make sure we are constantly optimizing for our customers to execute the functionality we offer. How can we move the process from 10 steps to seven to two?” His next, equally important priority will be the application of AI to the first steps in the claims adjudication process.

 

Vance Taylor, Chief Growth Officer of Vyne Dental, is excited to have Malik on board. “With his background and experience developing point solutions and revenue cycle management technology, Vijay will be extremely valuable in our execution of the bold vision we have for disrupting the dental RCM technology space.”

 

Vyne Dental continuously strives to advance the dental industry by providing technology that improves workflows, decreases administrative costs, and improves reimbursements for service provided. For more information, visit vynedental.com.

 

© 2022 Napa EA/MEDX LLC. All rights reserved.

The Top Five Ways to Involve the Entire Team in Revenue Cycle Management

A webinar with Dayna Johnson

Tuesday, December 6, 2022, 1pm ET

 

“Collections is a team sport,” she says, “And I think everyone on the team should be involved.” 

Most dental practices assume collections happen only at the front desk. Dayna Johnson has a different opinion. Dayna, the founder of Novonee, is an expert in creating productive dental practice workflows that increase profitability. On Tuesday, December 6, 2022 at 1 pm ET,  Dayna will present a complimentary webinar, The Top Five Ways to Involve the Entire Team in Revenue Cycle Management, hosted by Vyne Dental.

Collecting on the day of service is paramount. Dayna encourages dental teams to create a communication system where every member knows their current patient’s copay. It’s best for the practice if no patients walk out the door without paying. “Your money is worth more today than it is later,” says Dayna. “If your accounts receivable goes over 60 days, you’ve already lost about 30% of your revenue. Plus, if you don’t collect on the day of service, you have to use additional time and resources to collect later.”

In addition, Dayna will explain how both the clinical and administrative teams are responsible for the documentation required to file claims. “Insurance companies are requesting more and more documentation. Good clinical templates make for better clinical documentation, so claims sail through auto-adjudication and payments aren’t held up.”

A major component of revenue cycle management is communication, and Dayna will give your teams tips to improve communications between practice and patients. “A lot of people get uncomfortable about asking for money: practicing the language and verbal skills ahead of time can lessen that struggle.” Comfort and familiarity make every task easier. “I also want to stress that everyone – whether working in the front office or the back – needs to learn how to work the credit card machine.”

Working together as a team is the best way to streamline your revenue cycle management. “Our practices have to be profitable,” says Dayna. “If they’re not, nobody wins. So we should all be on the same page, fighting together as a team.”

Register today!

 

© 2022 Napa EA/MEDX, LLC. All rights reserved. All third-party trademarks and tradenames (including logos and icons) referenced are and remain the property of their respective owners. This webinar is part of a joint program with Vyne Dental and has been prepared for informational purposes only.  The content does not constitute legal advice.  The opinions and views expressed in the webinar are the opinions of the designated presenters and do not reflect the opinions or views of Vyne Dental.  Hyperlinks included are provided for convenience and may lead to resources located on servers maintained by other persons or organizations. Vyne is not responsible for the privacy practices of the third-party websites.

 

Vyne Dental Proudly Welcomes AADOM’s Newest Chapter: the Dental Spouse Business Network

 

The American Association of Dental Office Management (AADOM) connects, educates, and empowers dental office managers and leaders across the country. AADOM was created to provide dental administrators with the resources and support they need most to help their practices thrive. Now AADOM has opened a new chapter, the Dental Spouse Business Network, to meet the particular needs of dental spouses.

Beverly Wilburn, office manager for Dr. Karl Smith, DDS, LLC, joined AADOM in 2006. “Knowledge is power: Continuing Education helps us perform our jobs better.” Beverly also wanted to become a better leader.  In 2022, Beverly was acknowledged as AADOM’s Practice Administrator of the Year: she is now the first Chapter President of the Dental Spouse Business Network (DSBN). 

“Spouses have unique challenges compared to other office managers. Not more, but different.” Beverly recognizes that many spouses want a deeper level of understanding in regard to dental business operations because practice revenues affect their household incomes and future life goals. Previously part of a private group, she was inspired to develop the DSBN into a full-fledged AADOM chapter after the pandemic started. “We had some truly fantastic bonding experiences on zoom facilitated by AADOM admins team, which we carried over to the AADOM conference in Orlando in Sept 2021.”

After pitching the idea to AADOM, Beverly was given the opportunity to lead the new chapter. The DSBN will have four meetings per year: one just prior to the AADOM conference, two virtual or hybrid meetings, and one in-person meeting. Since their members hail from all across the country, the chapter will choose different meeting locations each year. “Our goal will be to grow the network and also our local city chapters. The AADOM conference is the not-to-miss big show, but the chapters are where the magic happens.”

That magic includes connection, education, and practical support. “We want to be the go-to resource for product suggestions, for learning, for support, and for each other.” Beverly understands the many varied roles dental spouses play in modern practices. “I for one am very hands-on in performing the day-to-day tasks of administration. Some spouses play more of a CEO or CFO role; others play a smaller role in the practice and a larger role at home supporting their dental spouse. But we all often find ourselves making decisions that affect the bottom line.”

Vyne DentalⓇ is a proud founding partner for the Dental Spouses Business Network.  A member of AADOM and guest speaker at dental industry conferences, Amy Mendoza Leonor, Vice-President of Marketing at Vyne Dental believes in the power of collaboration and participation from all audiences of the industry. “We look forward to supporting and growing this chapter. We hope members gain a space that feels like a community and that Vyne Dental can be a reliable resource for driving growth in their dental practices.”

Beverly encourages dental spouses looking for education, information, or support to join the new chapter, regardless of the specific role they play in the practice. “We have all types of personalities and experience levels in this group. Some are shy, some boisterous, some gurus, and some are newbies. We even have a few legends. Join us and find those connections. We are here for you!”

Learn more about the Dental Spouses Business Network.

 

© 2022 Napa EA/MEDX, LLC. All rights reserved. All third-party trademarks and tradenames (including logos and icons) referenced are and remain the property of their respective owners.

Vyne Dental is pleased to announce Vyne Trellis’ latest innovation: Automated Forms

 

“The front office staff wears so many hats,” says Martin Helmbrecht, Product Manager for Vyne Dental. “They’re answering phones, checking in patients, making up treatment plans. Even if sending and receiving the forms only takes two minutes, multiplied by 80 times per day, that’s a lot of time the office staff could be using to do other things.”

Based on feedback from valued customers and focused research, Vyne Dental has developed Automated Forms to (1) effectively decrease time during the check-in process for dental practices, and (2) keep patient information up-to-date by prompting patients to complete all necessary forms electronically, prior to their visit.  

  • Analyzing our own customers, we’ve determined the automated forms feature in Vyne Trellis can save our forms users, on average, over 10 clicks per hour. 
  • Automated Forms solves the problem of manually identifying, collecting, and sending patient information back to the practice management system –  significantly reducing a practice’s cost to serve. 

Vyne Dental will launch Automated Forms on November 17, 2022. Practices with subscriptions that include the Forms and Reminders function will be able to turn on and customize the new feature right away – for no additional charge!

“The exciting thing about this seemingly simple enhancement is that it perfectly aligns with the vision of Vyne Dental as a value innovation business.” Says Vance Taylor, Vyne’s Chief Growth Officer.  “By developing new, intelligent automation around our already excellent, existing electronic forms solution, and making it available to all of our users on relevant subscription tiers, without raising their price, we remain true to our mission of removing cost, in the form of waste, friction, and expense, from the revenue cycle workstream. Our customers’ lives get easier, their costs to serve go down, their patients’ experiences improve, and so on. A win-win-win!”  

Vyne Dental continues to advance the dental industry by providing smart technology to improve workflow, reduce administrative costs, engage patients, and streamline reimbursements.

Learn more.

 

DISCLAIMER:

© 2022 Napa EA/MEDX, LLC All rights reserved. All third-party trademarks and tradenames (including logos and icons) referenced are and remain the property of their respective owners. Hyperlinks included are provided for convenience and may lead to resources located on servers maintained by other persons or organizations. Vyne is not responsible for the privacy practices of third-party websites.

Vyne Dental Achieves Full Accreditation From the Healthcare Network Accreditation Program

Vyne Dental is part of the VyneⓇ family of industry-leading information exchange and communication management solutions for healthcare. This accreditation certifies adherence to all health data processing standards and compliance with security infrastructure and integrity requirements.

Vyne Dental strategically develops solutions for dental practices, healthcare providers, and insurance plans and payers that facilitate the secure exchange of health information in a digital, end-to-end revenue cycle, optimizing cash flow while reducing associative costs. By being formally accepted as an EHNAC HNAP-EHN accredited organization, this notable achievement certifies that Vyne Dental’s quality products and services are held to a superior standard. Through the completion of the rigorous accreditation process, Vyne Dental demonstrates adherence to strict standards and participation in the comprehensive, objective evaluation of its business. Attaining this ‘seal of approval’ demonstrates Vyne Dental’s full commitment to ensuring the security and privacy of health data processing and transactions for their customers.

“With this important accreditation, Vyne Dental will continue to drive the dental industry by providing innovative solutions to improve workflow, decrease administrative costs and improve reimbursements,” says Vance Taylor, Chief Growth Officer at Vyne.

About Vyne DentalVyne Dental helps clients manage their revenue cycle, send encrypted communications and position their practices to thrive. Vyne Dental’s solutions deliver greater operational efficiency, financial performance, and improved data protection to more than 74,000 dental practice offices across the U.S. The company also partners with more than 800 dental plans and payers for the electronic delivery of claim documentation. For more information, please visit http://www.vynedental.com.

© 2022 Napa EA/MEDX, LLC. All rights reserved. All third-party trademarks and tradenames (including logos and icons) referenced are and remain the property of their respective owners.

Vyne Dental and Dress For Success

What began with a desire to help economically disadvantaged women acquire professional clothing has evolved into a worldwide movement with affiliates in 23 countries. Dress For Success is a global not-for-profit organization that empowers women to achieve economic independence by providing a network of support, professional attire and the development tools to help women thrive in work and in life. Dress For Success works with local community groups to provide suiting, career counseling, and leadership training to help women achieve economic independence.

 

Vyne Dental is a proud supporter of the Dress for Success mission. On September 16th, Vyne Dental sponsored Stepping Out In Style, a fundraising event at the JW Marriott in Indianapolis attended by Vyne Dental leadership.

 

In addition to providing sponsorship, Vyne Dental Ⓡ team members participated as volunteers onsite at the event. But Dress for Success’ goal of spreading empowerment and success have motivated Vyne Dental to extend their involvement even further. “We’ve created a training program that we’re hoping to administer with Dress For Success that can help career placement specifically for dental offices,” says Kris Grimes, Senior Vice President of Operations and Internal Systems. 

 

As part of his role, Kris oversees Vyne Dental’s training delivery and content development teams. “Teresa Duncan, a guru in dental education and partner to Vyne Dental, helped us frame the core responsibilities and roles within a dental office. From there, we developed a training curriculum to help Dress for Success place candidates into those roles. Financial support is important, but training is even better.” 

 

The healthcare sector is in real need of trained staff. “People are burned out, leaving in staggering numbers,” says Kris. “Everybody is looking for motivated and skilled employees to fill a variety of jobs. This is a natural partnership – and the best partnerships are the ones that are virtuous for both parties.” 

 

Beyond altruism and practicality, Kris has personal reasons for spearheading this training initiative. Raised by a single mother who experienced difficult economic circumstances, Kris has a profound understanding of the needs Dress for Success can fill. “I’m a firsthand example of what can happen when people receive assistance like this. And the need in local communities is huge. My hope is that we continue to participate with Dress for Success; in training and anywhere we can be of help.”

 

© 2022 Napa EA/MEDX LLC. All rights reserved.All third-party trademarks and tradenames (including logos and icons) referenced are and remain the property of their respective owners.  Hyperlinks included are provided for convenience and may lead to resources located on servers maintained by other persons or organizations. Vyne is not responsible for the privacy practices of the third-party websites.

Medicare Advantage Plans: Helping Your Senior Patients

A complimentary webinar with Colleen Huff
Presented by Vyne Dental, Tuesday October 25, 2022, 1pm EDT

Dental insurance plans change every year, and Medicare Advantage plans are no exception. One major change over time is in the amount of coverage offered. According to Colleen, four years ago, only 40% of Medicare Advantage plans offered comprehensive coverage. Today, 70% of them do. That means more senior patients have multiple options when it comes to dental care. A dental practice that understands the ins-and-outs of Medicare Advantage plans is well-positioned to attract senior patients.

“It’s important to understand what Medicare Advantage means,” says Colleen Huff, “There’s a lot of misinformation out there. Be aware of who you’re listening to.” Colleen Huff, a dental insurance consultant with almost 30 years of experience in the industry, has trained dental teams and taught educational seminars across the country. On Tuesday, October 25th at 1pm EDT, Colleen will lead a complimentary webinar hosted by Vyne Dental: Medicare Advantage Plans: Helping Your Senior Patients

Colleen’s webinar will give participants a thorough understanding of what Medicare Advantage plans are, how they work, and how attendees can find out what plans are available in their own areas. Knowing what’s available locally means practices can be confident in their participation and proactive in their customer service. “The plus is there’s a lot more comprehensive coverage for seniors out there – more than just cleanings and exams,” says Colleen. “But that also means there’s a lot more confusion as to how it works, especially on the part of patients.”

Colleen will take attendees through the kinds of Medicare Advantage plans that exist today – how they work and how they pay, and reveal what’s new in the marketplace. “I’ll share statistics about how the market has grown and changed,” Colleen says, “And discuss the political and economic context of potential changes this year and next.” Finally, she’ll examine what the industry might see in the future. 

“Being prepared for Medicare Advantage plans is a customer service issue,” says Colleen. “Ten thousand people turn 65 every day. With the senior population swelling, every year a higher percentage of our client base will be retired, and on a fixed income.” Knowing what to offer and how to clarify coverage is a distinct advantage for a dental practice. “You can be fair and profitable and still be helping your patients – patients who might otherwise end up elsewhere, with a lesser quality of care.”

About Colleen Huff

Colleen Huff, FAADOM, has been in the dental field for 27+ years.  Starting as a dental customer service representative, she has worked/managed dental offices for 27+ years. Her experiences span managing multi location practices to growing a practice from the ground up. Colleen began full time speaking and consulting in 2021.  She helps dental practices around the country improve their Dental Insurance knowledge and administrative systems, as well as traveling the country speaking at national conventions as well as local AADOM Chapters on a variety of Dental Insurance topics.  You can find her Insurance Mastery course at Front Office Rock. She is the founder/president of the Buffalo/WNY AADOM Chapter, as well as an active Ambassador and Fellow class of 2015. For her leadership, she was named one of the TOP 25 Women in Dentistry, 2017 by Dental Products Reports.   Colleen is a proud member of NADP (National Association of Dental Plans), DCC-Dental Consultants Connection.

Register today for Colleen’s complimentary webinar on Tuesday October 25 2022, 1 pm EDT.

 

© 2022 Napa EA/MEDX, LLC. All rights reserved.All third-party trademarks and tradenames (including logos and icons) referenced are and remain the property of their respective owners.   Hyperlinks included are provided for convenience and may lead to resources located on servers maintained by other persons or organizations. Vyne is not responsible for the privacy practices of the third-party websites.  This webinar is part of a joint program with Vyne Dental and has been prepared for informational purposes only.  The content does not constitute legal advice.  The opinions and views expressed in the webinar are the opinions of the designated presenters and do not reflect the opinions or views of Vyne Dental.

See Vyne Dental’s New AI-Enhanced Claims Processing Technology in Action

Converge, the annual conference of the National Association of Dental Plans (NADP), is packed with educational sessions, inventive demonstrations, and professional networking opportunities. This year’s sold-out event will take place at the St. Louis Union Station Hotel in St. Louis, MO, September 19-22. 

On Wednesday, September 21st at 11:50 am, the innovators at Vyne Dental® will present a product update of their new AI-enabled claims processing technology in the Discovery Zone hall. During session DZ DEMO 8, you can learn how Vyne Dental is transforming the claim prioritization and utilization review process with our intelligent exchange platform powered by AI. 

Our expert team will be on hand to illustrate how dental review claim automation can occur before routing claims to the insurance carrier, enabling providers to remediate claim errors and optimizing the effectiveness of clinical resources. Learn how our solution can deliver highly accurate preprocessing and analysis of claims and supporting documentation, improving the efficiency of your clinical review staff while reducing multi-touch claim examiner intervention. 

Vyne Dental is part of the Vyne® family of industry-leading information exchange, revenue cycle management and secure communication solutions for health care. With more than 30 years of dental industry experience and an expansive network of connections to more than 800 providers, it’s no wonder that more than 75 thousand practices trust Vyne Dental.

If you’re attending Converge, join us for our DZ demo session on September 21st at 11:50 am, or meet us at booth #312 and see our next-generation solutions, our new mobile payments feature, and demonstrate how our advanced AI-enabled technology can help you take back your time and streamline your claims submission process.   

Not attending Converge but interested to see how Vyne Dental’s technology can support your practice? Get in touch with us today to book a demonstration.

 

© 2022 Napa EA/MEDX, LLC. All rights reserved. All third-party trademarks and tradenames (including logos and icons) referenced are and remain the property of their respective owners.
*Availability and use of Vyne Trellis’ mobile payments feature is subject to credit approval of dental practice by Global Payments Integrated. Dental practice must complete merchant application, account registration and agree to terms directly with Global Payments Integrated.  Global Payments Integrated is a service mark of Global Payments Inc.® All rights reserved.

Vyne Dental Announces New Technology Partner

Vyne Dental partners with Weave to make data seamlessly accessible

 

Indianapolis, IN, September 16, 2022  Vyne Dental is proud to announce a new technology partnership with Weave.  Vyne Dental’s revenue management solution combines easy-to-use technologies on a unified  powerful platform. Now Vyne Dental is expanding their reach by partnering with Weave Communications, Inc. (Weave), the cloud-based platform driving technological transformation and business stability, to deliver real-time Eligibility & Benefits with a seamless API.

 

Onederful, Vyne Dental’s real-time Eligibility & Benefits API, is embedded directly into Weave’s cloud-based platform. “Most clearinghouses are built on older EDI technology,” says Karen Taylor from Vyne Dental. “With Weave, our API enables technology driven, cloud-based companies to verify insurance through their own platforms, with no need to learn outdated legacy technology.”

 

Reaching one of the largest collections of insurance payers in the industry, Vyne Dental’s new partnership with Weave automates the offices’ process of insurance verification. “APIs have already transformed major industries,” Karen says. “They make data seamlessly accessible to your consumers where they are, and create better and stickier customer experiences.”

 

Vyne Dental’s goal has always been to reduce cost, pain and friction for patients, providers, and payers. When Eligibility & Benefits is automated with APIs, patients get fewer surprises, payers’ workflows improve, and providers save valuable time.

 

Vyne Dental continues to advance the dental industry by providing smart technology to improve workflow, reduce administrative costs, engage patients, and streamline reimbursements. For more information visit https://www.onederful.co/

 

© 2022 Napa EA/MEDX, LLC. All rights reserved.  All third-party trademarks and tradenames (including logos and icons) referenced are and remain the property of their respective owners.

Elevate your communication; Change your patient’s behavior!

A complimentary webinar with Emme Sanders RDH 

October 4, 2022, 1-2pm EDT

Dental care is medical care. That’s not an exaggeration: many reputable studies have demonstrated links between periodontitis and serious conditions like heart attacks and strokes. Why, then, can it be so difficult to convince patients to get the services they need?

“Dental practices are partners in health care”, says Emme Sanders RDH. A lead coach with Inspired Hygiene and highly engaging international speaker, Emme trains dental teams to effectively communicate with patients in order to better serve their needs. “We provide services people need. If we communicate effectively, they’re more likely to say yes to services they actually require.”

Emme Sanders has been in the dental industry for almost 30 years, many of those as a hygienist. On Tuesday October 4th at 1pm EDT, Emme will host a complimentary webinar for Vyne Dental: Elevate Your Communication: Change Your Patients’ Behavior! designed to help dental teams find new and effective ways to communicate with patients. 

“There are a multitude of communication methods you can use to change the way your message is delivered,” says Emme. Which is significant: the way the message is received will influence response and can reduce frustration on both sides of the exchange. “Words are important, of course. There are power words and phrases you can use for real impact. But hand gestures, facial expressions, inflection, and tone are also all features of communication and can be crucial.”

In her webinar, Emma will explain how belief effects behavior, and share ideas for motivating patients to own their disease. She’ll demonstrate actionable insights into how to apply transformational language in daily patient care, and help dental professionals discover their professional communication power. 

“You have to know what you’re going to say,” Emme says. “Not as in having a prepared speech, but the message you wish to convey.” The aim is to increase clarity. “Our goal is not to sell dentistry. We’re not in the business of selling anything – we’re in health care.” 

Register today for Emme’s complimentary webinar!

 

© 2022 Napa EA/MEDX, LLC. All rights reserved.All third-party trademarks and tradenames (including logos and icons) referenced are and remain the property of their respective owners. Hyperlinks included are provided for convenience and may lead to resources located on servers maintained by other persons or organizations. Vyne is not responsible for the privacy practices of the third-party websites. This webinar is part of a joint program with Vyne Dental and has been prepared for informational purposes only.  The content does not constitute legal advice.  The opinions and views expressed in the webinar are the opinions of the designated presenters and do not reflect the opinions or views of Vyne Dental.