Thank you to our valued customers.

As you may be aware, Change Healthcare was impacted by a cybersecurity incident that impacted claim processing for thousands of dental practices throughout the nation. Vyne Dental was not impacted and we’ve been tirelessly working to restore claim processing for those struggling with standard business operations. 

Providing exceptional service is at the core of everything we do. We realize you may be experiencing delays in support due to the unforeseen market challenges & we thank you for understanding and being patient as we strive to return to normal operating procedures.

What we have done to improve your experience & execute on new volume;

  1. Streamlining our ever-evolving support processes.
  2. Optimizing our onboarding process. 
  3. Increasing capacity with short-term and long-term investments in additional resources. 
  4. Increased digital assets for installation & training access.

Your continued support is a key motivator to our team and we truly appreciate you choosing Vyne Dental as a key partner to your practice. 

Vyne Dental Infrastructure Achieves HITRUST Implemented, 1-year (i1) Certification to Manage Data Protection and Mitigate Cybersecurity Threats

Vyne Dental Infrastructure Achieves HITRUST Implemented, 1-year (i1) Certification to Manage Data Protection and Mitigate Cybersecurity Threats
HITRUST Implemented, 1-year (i1) Certification validates Vyne Dental infrastructure is operating within leading security practices to support protection of sensitive information

Vyne Dental, a leading provider of dental revenue technologies, claims processing, and electronic health information exchange for all-sized dental practices, is excited to announce their FastAttach®, Vyne Trellis®, Onederful connection, its Clearinghouse, and its patient engagement systems have earned Certified status for information security by HITRUST.
HITRUST® CSF v11.1.0 Implemented, 1-year (i1) Certified status demonstrates that the organization’s innovative systems have met key regulations and industry-defined requirements and is appropriately managing risk. This achievement places Vyne Dental in an elite group of organizations worldwide that have earned this certification. By including federal and state regulations, standards, and frameworks, and incorporating a risk-based approach, the HITRUST Assurance Program helps organizations address security and data protection challenges through a comprehensive and flexible framework of prescriptive and scalable security controls.

“The attainment of the HITRUST Implemented, 1-year Certification is a pivotal technical achievement, affirming Vyne Dental’s leadership in implementing cutting-edge security and compliance solutions.” expressed Jimmy Nix, Chief Technology Officer at Vyne. “This certification is rigorous and reflects their commitment to not just meeting, but exceeding industry standards for data protection and risk management.”

About Vyne Dental
Vyne DentalⓇ is part of the VyneⓇ family of industry-leading information exchange, revenue acceleration and communication solutions for healthcare. Vyne Dental strategically develops solutions, for dental practices, healthcare providers, and insurance plans and payers, that facilitate the secure exchange of health information in a digital, end-to-end revenue accelerator that optimizes cash flow while helping to reduce associative costs. Vyne Dental continues to drive the dental industry forward by innovating intelligent technologies to improve workflow, reduce administrative costs, engage patients, and streamline reimbursements. Learn more at vynedental.com.

www.vynedental.com/legal

Streamlining Eligibility Verification: Introducing Automated Text-to-Verify in Vyne Trellis

In the ever-evolving landscape of healthcare, efficiency and accuracy are imperative. That’s why we’re excited to unveil a game-changing feature within the Vyne Trellis platform: Automated Text-to-Verify. This innovative addition is set to revolutionize the eligibility verification process, making it more seamless and hassle-free than ever before.

Introducing Automated Text-to-Verify

We are thrilled to introduce two new features that promise to streamline your eligibility verification process:

Customizable Time Frames for Automated Eligibility Checks: Now, you have the power to manage settings and customize the time frame for automated eligibility checks. This means you can ensure that the verification process aligns perfectly with your workflow, improving the overall efficiency of your operations.

Automated Patient Update Form for Inactive Coverage: When inactive coverage is detected, you now have the option to automate the process that sends your patient a form to update their insurance and we will automatically re-verify eligibility with their updated insurance information. This can be done through either text, email, or both, providing you with the flexibility to communicate in the way that best suits your patients.

Embrace Efficiency, Elevate Patient Care

With the introduction of Automated Text-to-Verify, Vyne Trellis is taking a giant step toward enhancing the efficiency and effectiveness of eligibility verification. By giving you the power to customize settings and automate communication, you can redirect valuable time and resources toward delivering exceptional patient care.

Say goodbye to manual, time-consuming eligibility checks and welcome a new era of streamlined, automated processes. Embrace the future of healthcare administration with Vyne Trellis. Learn more by scheduling a demo today.

Disclaimers: https://vynedental.com/legal/

Introducing Vyne Trellis Insurance Change Reminders

Accelerate Your Dental Revenue with Cutting-Edge Efficiency

At Vyne Dental, we understand the workflows to managing ever-evolving insurance landscapes. Today, we proudly introduce Vyne Trellis Insurance Reminders, a smart feature designed to accelerate your practice management and elevate patient care.

The US Census reported, “the percentage of working-age adults ages 19 to 64 with health insurance coverage increased from 2021 to 2022, primarily driven by an increase in employment-based coverage. This resulted in uninsured rates dropping from 11.6% to 10.8%.” 

As a result there is a great deal of data to be updated to ensure smooth and seamless visits for patients in your dental office.

Automated Notifications

Our system will actively inquire about changes to patient insurance via your existing Appointment Reminder system in Vyne Trellis. When a patient indicates a change, they’ll be prompted to update their details through an electronic form, ensuring insurance information is up to date with minimal effort.

Say goodbye to manual processes. Vyne Trellis automates insurance change reminders, delivering and requesting timely notifications to your patients about upcoming changes in their coverage. This not only reduces administrative burdens but also keeps your patients informed and in control.

Ready to Transform Your Practice?

Embark on a journey towards a more efficient and patient-centric dental practice with Vyne Trellis. Visit vynedental.com today to stay ahead of insurance changes, enhance patient communication, and accelerate dental revenue in your practice.  Get started today at vynetrellis.com.

https://vynedental.com/legal/

Celebrating Women in DSO: Vyne Dental is a Proud Sponsor and Partner of Empower and Grow 2024

Women in DSO, founded by Dr. Aman Kaur in 2019, continues to be a beacon of empowerment and progress for women leaders across the Dental Service Organization (DSO) landscape. This year, the highly anticipated Empower and Grow event returns, promising an enriching experience for attendees and sponsors alike. Vyne Dental is honored to be a key sponsor for the 2024 edition of this impactful gathering.

Mark your calendars for March 6-8th, 2024, as Empower and Grow takes center stage at the prestigious Conrad Las Vegas at Resorts World. Building upon the success of previous years, this event promises a comprehensive lineup of engaging sessions, interactive workshops, and invaluable networking opportunities. With over 15 DSO leader panels, C-suite origin stories, and showcases of industry trailblazers, attendees can expect to gain profound insights into the evolving landscape of dental practice management.

Attendees will have the chance to connect with like-minded professionals, exchange ideas, and forge meaningful connections on the premise of growing DSO organizations.

Amy Mendoza Leonor, VP of Marketing for Vyne Dental and a founding board member of Women in DSO, will lead a panel session joined by Julie Booher, Chief Strategy Officer, PepperPointe Partnerships, Marie-Rose Wagner, Global Head of Executive Engagement – Marketing- Sales Enablement, Straumann Group, Nick Garrison, VP Marketing, Pearl, and Sarah Sharfstein, VP Category Development, Aspen Dental on the Consumer Experience for today’s growing DSO.  The panel will unfold the core of group practice and DSO needs and how industry partnerships can best support their growth.

Reflecting on the genesis of Women in DSO, Dr. Aman Kaur underscores the organization’s mission to promote and advance women to leadership positions within the dental industry. “We are as committed to addressing the underrepresentation of women in key decision-making roles as we were on day one,” says Kaur. “It’s been thrilling seeing increased awareness within our industry. As the percentage of female dental school graduates continues to rise, so does the importance of fostering a supportive environment for women dental business leaders to thrive.”

As a founding industry partner of Women in DSO, Vyne Dental reaffirms its commitment to advancing women leadership in the dentistry. With innovative solutions like the ones offered in Vyne Trellis, an end-to-end revenue cycle management platform, Vyne Dental remains at the forefront of empowering dental practices nationwide with tools for success and growth.

Join Us at Empower and Grow 2024

We invite you to join us at Empower and Grow 2024 for an enriching experience filled with inspiration, education, and empowerment. Make plans to connect with the Vyne Dental team where we will be sharing key benefits of Vyne Trellis, along with recent additions to the Vyne Dental portfolio of solutions including Vyne Dental Plans, Image Sync, Point-of-Care Payments, and Live Webchat.  “At Empower and Grow 2024, we’re thrilled to share details of VyneⓇ Dental Plans, powered by Subscribili as a game-changing solution designed to revolutionize the dental experience for emerging DSOs and group practices” says Leonor. “By partnering with Subscribili, we’re empowering practices to provide accessible and affordable oral healthcare through innovative subscription-based models. Not only do Vyne Dental Plans enhance patient access to preventative care and treatment discounts, but they also streamline revenue and strengthen patient-provider relationships. We’re excited to introduce this tool to help DSO’s thrive in today’s evolving healthcare landscape.”

For 25% off your Empower and Grow Registration, use code MEM25-VYNE. Together, let’s empower and elevate women leadership in dentistry.

 

About Vyne Dental

Vyne Dental is a leading provider of technology solutions designed to streamline workflows, reduce administrative costs, and enhance reimbursements for dental practices nationwide. To learn more about our innovative solutions, visit vynedental.com.

© 2024 Napa EA/MEDX LLC. All rights reserved.  https://vynedental.com/legal/  All third-party trademarks and tradenames (including logos and icons) referenced are and remain the property of their respective owners. 

[Webinar Event] The Anatomy of a Clean Claim in partnership with NADP

[Webinar Event] The Anatomy of a Clean Claim in partnership with NADP

 

Join us for an insightful webinar, “The Anatomy of a Clean Claim,” presented by Nicole Smith, SVP Payer Solutions of Vyne Dental. In this engaging session, we will delve into the intricacies of an intelligent clearinghouse platform with a focus on leveraging Artificial Intelligence (AI) and other technological advancements to unlock the potential an intelligent clearinghouse can have on real time claims processing and real-time claim adjudication.  Register now.

Session Overview

  1. Current State of the Industry:
  • Explore the challenges and opportunities shaping the healthcare landscape.
  • Gain valuable insights into the ever-evolving industry dynamics.
  1. Evolution of the Clearinghouse / History:
  • Trace the historical role of clearinghouses in claims processing.
  • Analyze the profound impact of clearinghouses on the healthcare industry. 
  1. What is a Clean Claim:
  • Identify common claim errors and rejections.
  • Explore the impact of these errors on providers and patients
  • Learn about clean claim enablement through standardization and best practices.
  1. Benefit of Clean Claims:
  • Understand the significance of clean claims in healthcare operations.
  • Learn about the advantages for both providers and payers.
  1. Vyne IX Intelligent Exchange / Intelligent Clearinghouse Platform
  • Understand the goals and success objectives of an intelligent clearinghouse.
  • Discover the benefits, including automation, clinical resource optimization, and fraud detection.
  • Explore industry results and proof of ROI in clearinghouse claim quality and image similarity detection.
  1. Emergence of AI in Dentistry:
  • Discover the transformative role of AI in dentistry.
  • Stay updated on recent developments and emerging trends in AI.
  1. Next Level AI-Powered Real-Time Adjudication:
  • Explore the potential of AI to revolutionize real-time claim adjudication.
  • Discuss future innovations and trends in the healthcare ecosystem.
  • Gain an overview of real-time claim adjudication and its importance.

Don’t miss this opportunity to gain valuable insights into the future of healthcare claims processing. Register now to secure your spot in this enlightening webinar!

About the Presenter
Nicole Smith, SVP Payer Solutions, Vyne Dental

Nicole Smith is a senior-level executive with over 20 years of experience in healthcare, specifically focused in payer relations, sales, account management and operations.  Nicole is motivated by technology’s ability to transform healthcare revenue cycle management.  With an inherent drive to have a positive impact on the dental industry, Nicole is excited for the emergence of artificial intelligence (AI) and other intelligent solutions and is deeply committed to educating the payer community on the benefits these technological advances can have.

 

https://vynedental.com/legal/

The Vital Role of Insurance Change Reminders in Dental Offices

In the dynamic world of healthcare, staying on top of administrative tasks is crucial for the smooth functioning of any dental office. One often overlooked yet essential aspect is insurance change reminders. These reminders play a pivotal role in ensuring that both patients and dental practices are well-prepared for any changes in insurance coverage. In this article, we will delve into the importance of insurance change reminders in dental offices and how they contribute to the overall efficiency and financial health of the practice.

Ensuring Timely Updates:

Insurance plans and policies are subject to change, and patients may not always be aware of alterations to their coverage. Insurance change reminders sent from the office serve as a proactive measure to encourage patients to update their information promptly. This ensures that the dental office has the most accurate and up-to-date insurance details, preventing potential billing issues and delays in claim processing.

Minimizing Financial Discrepancies:

Inaccurate or outdated insurance information can lead to financial discrepancies for both the patient and the dental practice. Patients may face unexpected out-of-pocket expenses, while dental offices risk delayed reimbursements and revenue loss. Insurance change reminders help in minimizing these discrepancies by promoting open communication between patients and the dental office, allowing for swift resolution of any insurance-related issues.

Enhancing Patient Experience:

Effective communication is a cornerstone of a positive patient experience. Insurance change reminders demonstrate a dental office’s commitment to keeping patients informed and alleviating any potential financial stress. Patients appreciate transparency and proactive communication, which, in turn, fosters trust and loyalty towards the dental practice.

Preventing Treatment Delays:

Insurance-related issues can lead to delays in treatment, as dental offices may need to confirm coverage or seek pre-authorization for specific procedures. Insurance change reminders help patients address any coverage gaps before their scheduled appointments, ensuring a smoother and more timely delivery of dental services.

In the ever-evolving landscape of healthcare, the importance of insurance change reminders in dental offices cannot be overstated. These reminders serve as a proactive means of maintaining accurate patient records, preventing financial discrepancies, and enhancing the overall patient experience. By prioritizing effective communication and staying ahead of insurance changes, dental practices can ensure operational efficiency, financial stability, and, most importantly, the well-being of their patients.

Ready to revolutionize your dental practice and elevate patient care through proactive insurance change reminders? Visit VyneDental.com today to learn more about Vyne Trellis and discover how this innovative solution can transform your practice management. Stay ahead of insurance changes, enhance patient communication, and ensure the financial health of your dental office with Vyne Trellis Insurance Change Reminders. Your journey towards a more efficient and patient-centric practice starts here!  Learn more today at vynetrellis.com.

https://vynedental.com/legal/

Vyne Dental Provides Award Winning Customer Service in 2023

Vyne Dental Sets the Standard for Outstanding Support, Achieving a Remarkable 4.9 Google Rating and LiveHelpNow Customer Service Award for 2023

[Indianapolis, IN] — Vyne Dental, a leading provider of dental practice revenue acceleration solutions, proudly announces its exceptional 2023 customer service achievements culminating in an impressive 4.9 rating on Google in addition to winning The LiveHelpNow Challenge Best Customer Service award. 

LiveHelpNow has also announced that Vyne Dental (aka NEA) made The LiveHelpNow Challenge list of top companies providing exceptional customer service in the month of December, measured by LiveHelpNow’s customer service metric score. Out of 10,000 companies considered in the challenge metrics, Vyne Dental’s customer service was exceptional!  

“We are grateful for the trust our customers have in Vyne Dental, and this exceptional recognition is a testament to the hard work and commitment of our customer service and success teams. We remain steadfast in our pursuit of excellence, ensuring that every interaction with Vyne Dental is a positive and valuable experience for our customers,” said Tammy Barker, Vice President of Customer Success at Vyne Dental.

At Vyne Dental, our commitment to delivering unparalleled customer service has always been at the forefront of our mission. As we reflect on the year 2023, we are delighted to share the news of our outstanding performance in customer satisfaction, as evidenced by the remarkable 4.9 Google rating we have achieved.

“I have used this company for many years. They are by far cheaper than other companies but their customer service is impeccable. Someone is always available for help and can resolve any problems I have. Their program is easy to use and easy to see if your claims have been accepted or rejected. Corrections are easy to make too. I highly suggest giving them a try and I don’t think you will be looking anywhere else for your dental solutions!!” Janice Halpin

Throughout the year, Vyne Dental has continually prioritized the needs of our valued customers, understanding that exceptional service goes beyond just meeting expectations – it’s about exceeding them. Our dedicated customer service teams have worked tirelessly to address inquiries, provide timely solutions, and ensure that every interaction with Vyne Dental is a positive and enriching experience.

Key Highlights of Vyne Dental’s Customer Service Excellence in 2023:

  1. Responsive Support Team: Our customer service team has been consistently responsive, ensuring that customer queries and concerns are addressed promptly and effectively.
  2. Tailored Solutions: We understand that each practice has unique needs. Our customer service representatives are adept at providing personalized solutions, catering to the specific requirements of each dental practice.
  3. Proactive Communication: Vyne Dental has prioritized proactive communication to keep our customers informed about updates, new features, and any relevant information that enhances their experience with our dental practice management solutions.
  4. Continuous Improvement: We believe in continuous improvement. Feedback from our customers is not just welcomed; it is actively sought and utilized to enhance our products and services continually.

Vyne Dental looks forward to 2024 with enthusiasm, continuing to set the standard for excellence in customer service within the dental practice management industry.

 

About Vyne Dental:

Vyne Dental is a leading provider of dental practice revenue acceleration solutions, committed to empowering dental professionals with innovative and user-friendly tools. With a focus on customer satisfaction, Vyne Dental strives to enhance the efficiency and success of dental practices through cutting-edge revenue acceleration technology and exceptional customer service.

https://vynedental.com/legal/

The Anatomy of a Clean Claim: Unlocking the Value of Real Time Adjudication with Artificial Intelligence

[Webinar Event]
The Anatomy of a Clean Claim: Unlocking the Value of Real Time Adjudication with AI

In this engaging webinar event, we will delve into the intricacies of an intelligent clearinghouse platform with a focus on leveraging Artificial Intelligence (AI) and other technological advancements to unlock the potential an intelligent clearinghouse can have on real time claims processing and real-time claim adjudication. Join us for an insightful webinar, “The Anatomy of a Clean Claim,” presented by Nicole Smith, SVP Payer Solutions of Vyne Dental in partnenrship with NADP (National Association of Dental Plans) on March 26th at 1pm CST.

Don’t miss this opportunity to gain valuable insights into the future of healthcare claims processing. Engage in a dynamic Q&A session with Nicole Smith. Get your queries answered and deepen your understanding of the topics discussed.

Agenda Highlights:

  1. Current State of the Industry:
  • Explore the challenges and opportunities shaping the healthcare landscape.
  • Gain valuable insights into the ever-evolving industry dynamics.
  1. Evolution of the Clearinghouse / History:
  • Trace the historical role of clearinghouses in claims processing.
  • Analyze the profound impact of clearinghouses on the healthcare industry. 
  1. What is a Clean Claim:
  • Identify common claim errors and rejections.
  • Explore the impact of these errors on providers and patients
  • Learn about clean claim enablement through standardization and best practices.
  1. Benefit of Clean Claims:
  • Understand the significance of clean claims in healthcare operations.
  • Learn about the advantages for both providers and payers.
  1. Vyne IX Intelligent Exchange / Intelligent Clearinghouse Platform
  • Understand the goals and success objectives of an intelligent clearinghouse.
  • Discover the benefits, including automation, clinical resource optimization, and fraud detection.
  • Explore industry results and proof of ROI in clearinghouse claim quality and image similarity detection.
  1. Emergence of AI in Dentistry:
  • Discover the transformative role of AI in dentistry.
  • Stay updated on recent developments and emerging trends in AI.
  1. Next Level AI-Powered Real-Time Adjudication:
  • Explore the potential of AI to revolutionize real-time claim adjudication.
  • Discuss future innovations and trends in the healthcare ecosystem.
  • Gain an overview of real-time claim adjudication and its importance.
  1. Summary / Recap:
  • Highlight the significance of clean claims and AI in optimizing healthcare workflows.
  1. Q&A Session:
  • Engage in a dynamic Q&A session with Nicole Smith.
  • Get your queries answered and deepen your understanding of the topics discussed.

Don’t miss this opportunity to gain valuable insights into the future of healthcare claims processing. Register now to secure your spot in this enlightening webinar!  Register today at https://www2.vynedental.com/l/641583/2024-01-24/jmkds.

About the Presenter
Nicole Smith, SVP Payer Solutions
As an integral part and key contributor to Vyne Dental (formally National Electronic Attachment, Inc.), Nicole was instrumental in the evolution of over 800+ payer plan partnerships. Nicole’s intuitive understanding of the relationship between software development, finance, business development, and sales guided her to her current role as senior vice president of payer services. Today she manages the team responsible for payer partner success at Vyne Dental®.

https://vynedental.com/legal/

Vyne Dental Proud Sponsor of 5th Annual Insurance Extravaganza in Nashville

Vyne Dental is thrilled to be sponsoring the 5th Annual Insurance Extravaganza, February 9-10, 2024 in Nashville, Tennessee. The Insurance Extravaganza is the brainchild of Christine Taxin, founder and president of Links2Success and an expert in both medical and dental billing. 

“Vyne [Dental] has attended this meeting since its inception, and we partner with the Insurance Extravaganza to continue to grow and mold the dental industry with solutions that genuinely benefit practices,” says Sherri Richard, Sales Director. “The Insurance Extravaganza brings together like-minded people who are eager to learn more about the dental industry, and who are trying to level up in their career. Dental offices don’t have a lot of time to get educated and this meeting is great for understanding the legality of advantage plans, filings, medicare, and learning how to code” added Richard. 

Speakers at this year’s Nashville conference include Dr. Richard Madow, Nicholas Partridge, and many of Vyne Dental’s go-to billing experts including Teresa Duncan, Colleen Huff, and Estela Vargas. With topics such as “Navigating the Mystery of EOBs,” “Navigating Recoupments, Refunds and Appeals,” and “Fearless Patient Conversations,” Vyne Dental considers itself aligned with the greater goal of hands-on education for the dental billing industry.

As an organization aiming to accelerate revenue back into over 74,000 dental practices nationwide, Vyne Dental is committed to supporting the education of dental revenue cycle systems and best practices.

Make plans to connect with the Vyne Dental team where we will be sharing key benefits of Vyne Trellis, along with recent additions to the Vyne Dental portfolio of solutions including Vyne Dental Plans, Image Sync, Point-of-Care Payments, and Live Webchat.   

Explore the potential of simplified operations and accelerated revenue by signing up for a demo today! Email info@vynedental.com to learn more. 

© 2024 Napa EA/MEDX LLC. All rights reserved.  https://vynedental.com/legal/  All third-party trademarks and tradenames (including logos and icons) referenced are and remain the property of their respective owners.