An industry-first event developed specifically for dental billing professionals to level up while unlocking the secrets to accelerating revenue for their practices.

Vyne Dental®, a leading provider of dental revenue technologies, claims processing, and electronic health information exchange for all-sized dental practices, announces the launch of the inaugural Accelerate Dental Revenue Workshop in San Antonio, October 26 – 27, 2023.

The workshop is tailored for dental practices of all sizes and aims to ignite and empower their financial performance. Participants build meaningful relationships, share insights, explore the evolving landscape of dental billing best practices, and master optimal strategies and tools for accelerating a practice’s revenue.

In this immersive classroom-style workshop, Vyne Dental will provide valuable and practical content, featuring industry thought leaders such as Teresa Duncan, recipient of the AADOM Lifetime Achievement Award, Amanda DeMoura, CEO and founder of Essential Dental Services, Ashley Bond, owner of Bond Dental Billing, Devon Banks, CEO of D-Tech Billing and Claims, and more. From analyzing the impact of consumer behavior on patients to offering a comprehensive review of inventory management, Vyne Dental will bring together leading professionals in the industry to share how dental practices can successfully accelerate revenue. Additionally, the intimate, relaxed setting means speakers will be accessible and ready to answer questions, allowing for an interactive experience that helps practices increase and protect their revenue streams.

“Vyne Dental has long been the leader in technological innovations, ideas, and solutions uniquely serving the needs of dental billing professionals and administrators,” says Vance Taylor, Vyne Dental’s Chief Growth Officer. “But whenever we attend events, conferences, trade shows, etc. one group, the dental biller, is conspicuously underserved and underrepresented. We recognize that our industry is in dire need of an in-person, hands-on, learning opportunity designed specifically for dental billers and managers, and that Vyne Dental is the most qualified, capable producer of such an event. With Accelerate, we’re proud to offer a one-of-a-kind, specialized workshop that will elevate a practice’s billing team with valuable, relevant, practical content delivered by the best and brightest in our industry.”

Practices can optimize their financial performance, accelerate revenue, and embrace the next generation of dental billing as they join Vyne Dental at the Accelerate Revenue Workshop. Attendance is limited, so register today to secure your spot!

About Vyne Dental

Vyne DentalⓇ is part of the VyneⓇ family of industry-leading information exchange, revenue acceleration and communication solutions for healthcare. Vyne Dental strategically develops solutions, for dental practices, healthcare providers, and insurance plans and payers, that facilitate the secure exchange of health information in a digital, end-to-end revenue accelerator that optimizes cash flow while helping to reduce associative costs. Vyne Dental continues to drive the dental industry forward by innovating intelligent technologies to improve workflow, reduce administrative costs, engage patients, and streamline reimbursements.  Learn more at vynedental.com.

What is Revenue Cycle Management? 

Revenue cycle management (RCM) is a comprehensive process that involves your dental practice actively monitoring and evaluating the collection of payments and insurance claims throughout a patient’s entire care journey, starting from the moment their appointment is scheduled until the final payment is made.

Knowing the many terms that accompany revenue cycle management can help ensure you are properly managing and maximizing the cash flow of your practice.

 

Key RCM terminology every dental professional should know

• Claim: A request to the insurance company seeking compensation for dental services rendered.  Typically, the claim includes an itemized statement of services and costs provided by the dental professional.  
• Claim Denial: The decision of an insurance company to decline coverage for dental services.
• Real-time Eligibility Verification:  Instant confirmation of a patient’s coverage and benefits from private or government payers. 
• Preauthorizations: Confirmation from a third-party payer that the proposed treatment is eligible for coverage per the terms outlined in the benefit contract. 
• Predetermination: The process of a dentist submitting a treatment plan to the payer for review, which includes patient eligibility, covered services, amounts payable, co-payments, deductibles, and plan maximums.
• Deductible: The set amount that needs to be paid for covered dental services before the insurance kicks in.  It is renewed annually, typically based on the calendar year.
• Accounts Receivable (AR) Management: The process of pursuing and resolving unpaid claims.  It includes monitoring, managing, reworking, and appealing denials until the claims are successfully paid and processed.
• Patient Collections: Billing the patient for any remaining balance once insurance payments are processed.
• End-to-End Dental RCM Software: A platform that empowers healthcare providers by equipping them with digital tools and resources to enable optimal revenue opportunities by electronically tracking and automating traditionally manual tasks like patient scheduling, insurance verification, billing, and collections processes.

 

Innovative solutions built to address the unique challenges faced by dental billers

Vyne Dental recognizes the range of responsibilities that dental billers encounter on a daily basis. From managing insurance verifications, claims submissions, and denials, to effectively communicating with patients, we understand the unique challenges you face. By incorporating our innovative technology, you can streamline your workflow and access solutions that are crafted for your specific needs.  

Vyne TrellisⓇ, our end-to-end revenue acceleration platform,  helps offices process, track, and manage claims electronically, and additionally:

• Provides batch and real-time eligibility of benefits
• Facilitates a secure environment for your communications 
• Helps secure new patients 24/7 with innovative engagement tools

Connect today to learn why 74,000 dental offices trust Vyne DentalⓇ solutions to improve their workflows, reduce administrative costs, and streamline reimbursements.

 

Source:

“Glossary of Dental Administrative Terms.” American Dental Association, www.ada.org/en/publications/cdt/glossary-of-dental-administrative-terms#:~:text=preauthorization%3A%20Statement%20by%20a%20third,terms%20of%20the%20benefit%20contract. 

 

© 2023 Napa EA/MEDX LLC. All rights reserved.   All third-party trademarks and tradenames (including logos and icons) referenced are and remain the property of their respective owners. This communication is provided for convenience as general information. Hyperlinks included are provided for convenience and may lead to resources located on servers maintained by other persons or organizations. Vyne Dental is not responsible for the privacy practices of the third-party websites.

Dental practices must adapt to meet the needs of millennials and Gen Z to stay competitive

Millennials, the largest population segment at 73 million people, currently account for 21% of healthcare spending.  This tech-savvy generation has driven significant changes in the dental industry; however, Generation Z, the newest young adult generation, is expected to turn the healthcare industry on its head.  With this generation’s focus on immediate results and unique perspectives on efficient dental care,  practices must adapt and cater to the needs and wants of both generations to stay competitive in the market.

To effectively operate a modern dental practice that caters to the two largest population segments of today, it is essential to be aware of the following key facts: 

 

01 – 61% of millennials want real-time payments with 65% of global consumers expected to leverage a digital wallet by 2030.

02 – Online appointment scheduling is preferred by 50% of individuals aged 18 – 44, compared to only 20% of those aged 65 and older. 

03 – Both millennials and Generation Z are avid social media users with over half of each generation checking social media multiple times a day.  On average, Generation Z spends over two hours daily on social media, while millennials are the most active with 32% posting daily or multiple times a day.

04 – Three-quarters of Generation Z prioritize environmental sustainability as their top concern when making purchasing and pursuing services.

05 – Real-time eligibility verification addresses the desire of both millennials and Generation Z for transparent dentistry billing.  By eliminating guesswork, this solution enables dental providers to help patients to comfortably budget for dental treatments by providing insurance verification, enhancing financial planning and satisfaction.

06 – Amazon, Apple, and/or Google are the preferred tools to use when finding the right healthcare services for 42% of individuals between 18-44 years of age. 

07 – A significant concern for 75% of Generation Z and 48% of millennials is the potential impact of their health preventing them from fully experiencing life’s possibilities.  

08 – Generation Z values convenience above all else, seeking minimal interactions and avoiding waiting in line.  Their lack of loyalty to a single practice means failure to provide their desired convenience may result in them seeking alternatives.

 

Elevate patient care and accelerate revenue with cutting-edge technology

By embracing Vyne DentalⓇ’s cutting-edge technology, you can optimize your practice to offer patients of all ages a hassle-free experience, promoting increased revenue and enhanced patient care.  Vyne TrellisⓇ, our robust revenue acceleration platform, is uniquely crafted to meet the needs of dental billers and practice managers.  

For one monthly fee, our comprehensive platform empowers teams with: 

• Improved claim processing times with electronic submission
• Unlimited claims and attachments for a low, flat fee
• Claim research and denial support
• Batch and real-time eligibility verification and benefit breakdown
• Patient engagement tools that help secure new patients 24/7

With an electronic connection to over 800 payers and an EDI clearinghouse, Vyne Dental’s revenue acceleration platform is uniquely crafted to optimize operations and empower your practice.  To learn more, reach out to info@vynedental.com.

 

Sources:

“61% of Millennials Want Real-Time Payments – the Challenge Is Acceptance.” Pymnts.Com, 2 May 2023, www.pymnts.com/real-time-payments/2023/61percent-of-millennials-want-real-time-payments-the-challenge-is-acceptance/. 

Coe, Erica, et al. “Gen Z Mental Health: The Impact of Tech and Social Media.” McKinsey & Company, 28 Apr. 2023, www.mckinsey.com/mhi/our-insights/gen-z-mental-health-the-impact-of-tech-and-social-media. 

“Gen Z Cares about Sustainability More than Anyone Else – and Is Starting to Make Others Feel the Same Way.” World Economic Forum, www.weforum.org/agenda/2022/03/generation-z-sustainability-lifestyle-buying-decisions/. 

Halton, Rick. “Industry Voices-Generation Z Is a Game Changer for Healthcare.” Fierce Healthcare, 15 Jan. 2020, www.fiercehealthcare.com/practices/industry-voices-generation-z-a-game-changer-for-healthcare. 

Staff, MHE. “Millennials Are Driving Real Healthcare Change.” Managed Healthcare Executive, 12 Nov. 2020, www.managedhealthcareexecutive.com/view/millennials-are-driving-real-healthcare-change. 

“Survey: 7 in 10 Respondents Worry Poor Health Will Limit Their Life Experiences.” Survey: 7 in 10 Respondents Worry Poor Health Will Limit Their Life Experiences | ADA, 7 July 2020, diabetes.org/newsroom/press-releases/2020/survey-7-in-10-respondents-worry-poor-health-will-limit-their-life-experiences. 

 

© 2023 Napa EA/MEDX LLC. All rights reserved.   All third-party trademarks and tradenames (including logos and icons) referenced are and remain the property of their respective owners. This communication is provided for convenience as general information.  Hyperlinks included are provided for convenience and may lead to resources located on servers maintained by other persons or organizations. Vyne Dental is not responsible for the privacy practices of the third-party websites.

Accelerating revenue collection in a thriving DSO 

In her role as Insurance/Revenue Cycle Manager, Lori Brady’s responsibilities revolve around ensuring the 17 practices she manages are submitting to the correct insurance company and that New England Dental Partners receives timely payments for their services.  “I check all of the offices’ insurance stage reports to make sure they aren’t getting old,” Lori explained.  “We see a lot [of claims] in current, we might see a few in over 30 [days], very few in over 60, and it is almost non-existent in over 90 days old.  We are [typically] getting paid within 7 days.”

Lori’s secret to achieving these astounding numbers is the Vyne TrellisⓇ platform, Vyne Dental’s® comprehensive, web-based dental billing platform helping dental practices accelerate their revenue by simplifying the process of claims and attachment management.  

 

Boost your team’s knowledge and accountability by efficiently tracking claims with Vyne Trellis

Before utilizing Vyne Trellis, New England Dental Partners relied solely on a practice management system to manage claims, and Lori noted how “claims were getting dropped and lost, but I didn’t keep track.  I didn’t realize how often that was happening.  We just accepted it, but now [with Vyne Trellis], I teach not only to go back and check a couple of weeks ago, but we go back, and we do 3 – 4 months ago.”  

“I’ve been finding [that] whether you are new to the industry or you are a veteran,  it never hurts to learn and remember the basics,” shared Lori, “and Vyne Trellis helps me teach new people the basics. It’s a great learning tool to use as a learning process all throughout, even on seasoned veterans. It’s just so good.”  

While accelerating revenue collection for New England Dental Partners, Vyne Trellis also tracks the status of claims, helping hold all involved parties accountable.  “We are told all the time [by payers] that we didn’t receive an attachment,” Lori explained, “but when I have an NEA number, they can find it.  We can merge them, and we are happy it will get paid.”

 

An intuitive and user-friendly platform helping give immediate results

“Vyne Trellis helps give immediate results,” shared Lori, valuing the platform’s flagging of any submission errors or claim holdups, streamlining the process of submitting clean claims from the start.  “We don’t have a street address?  It is going to kick it back.  If we didn’t collect the correct group number or ID number?  It kicks it back,” Lori said.  “It helps with remembering, even if I’m a seasoned veteran.  By sending out claims properly the first time, it is considered a clean claim in my book, and we will get paid the first time.  That is our goal.”

Additionally, the platform is intuitive and user friendly with Lori valuing that “Vyne Trellis is a good hand off because there are some front desk people that take turns at doing the attachments.  It may be an assistant or a hygienist.  I have a big, big office with four people that work at the front desk and four hygienists, so if those hygienists are floating around they know I’m going to ask them to do some attachments for me. They can just pick it up, and it’s not a big deal.”

“I’m not waiting for claims to be sent out with attachments because Vyne Trellis is there to remind me all the time,” Lori shared. 

 

Empowering dental practices through efficient, time-saving features

Currently, four of Lori’s practices utilize Vyne Trellis’ Batch and Real-Time Eligibility Verification and Benefit Breakdown, a feature that confirms patients’ insurance plan eligibility and benefit breakdown instantly and automatically, in real time or in batches.  “These offices are busy for a reason and know what they want,” explained Lori. “I put it in our four busiest offices, so they could get the benefits quickly.  When they hit the button, they are expecting immediate results, and they are getting them.”

“What I like the most about Vyne Trellis is I don’t have to look for or hire someone who knows a lot about insurance.  I don’t have to focus on that,” Lori said.  With the Vyne Trellis platform, insurance experience is no longer a necessity when hiring new employees as Lori highlighted the easy-to-use platform clearly “prompts users along the way.”

“If I were a single practitioner,” shared Lori,  “I could confidently purchase Vyne Trellis and know that my claims would go out correctly the first time.”

Discover our innovative revenue acceleration platform that facilitates intelligent data exchange between the payers, the practice, and their patients, revolutionizing dental billing and payment processing.  Learn more at  https://vynedental.com/.

 

© 2023 Napa EA/MEDX LLC. All rights reserved.   All third-party trademarks and tradenames (including logos and icons) referenced are and remain the property of their respective owners. Testimonials reflect real-life experiences of individuals who use or have used Vyne’s product(s). As testimonials are based on an Individual’s experience, results may vary and Vyne does not guarantee users experiencing similar outcomes or results. Hyperlinks included are provided for convenience and may lead to resources located on servers maintained by other persons or organizations. Vyne Dental is not responsible for the privacy practices of the third-party websites.

A comprehensive scan that can save lives

With the ability to reconstruct a three-dimensional (3D) image of a patient’s teeth, mouth, jaw, neck, ears, nose, and throat, a cone-beam computed tomography (CBCT) scan is used by radiologists and dental professionals to capture detailed data for various clinical applications.   

Compared to standard x-rays, a dental CBCT scan can show both bones and soft tissues and uses less radiation.  Additionally, unlike traditional dental x-rays, fewer scans are required to see the different views and angles of a patient’s mouth. 

When a dentist gets a CBCT scanned image back, only about 10% is the dentition that is subject to the dentist’s interpretation so having board-certified medical radiologists interpret the radiograph can catch missed pathologies and potentially save the lives of patients.

 

Did you know?

• DentalRay detects an incidental finding in one of every 12 CBCT images.
• Clinical relevance was found in one out of every three patients where a scan detected an incidental finding with 38.6% of this population requiring further treatment.
• In one out of every 400 CBCT images, DentalRay uncovered cancer with early detection being a lifesaver in cases where the cancer was rapidly acting.  
• Malpractice litigation is a threat for dentists who perform CBCT scans but miss pathologies by failing to have board-certified medical radiologists interpret the findings.

Protect your practice and increase patient loyalty with DentalRay

DentalRay elevates your practice’s standard of care by providing a team of certified radiologists to diagnose non-dental findings from CBCT scans along with:

• Automatic submission of radiographs to a network of board-certified medical radiologists
• User-friendly dashboard to manage radiograph images
• Fast turnaround time with a medical radiologist report returned within 48 hours
• Protection for dentists, removing the liability of malpractice for missed pathologies when interpreting CBCT scans 

Patients will reward you with increased trust and loyalty when you protect them with an investment in DentalRay.  Increasing transparency and gaining additional patient insights from radiology reports raise the bar for your practice’s excellence. Contact DentalRay today.

 

Vyne Trellis Ⓡ is our end-to-end revenue cycle management platform that streamlines claims submission and tracking, provides batch and real-time eligibility of benefits, and facilitates a secure environment for your communications so your practice can Bill without Boundaries. Want to learn more about Vyne DentalⓇ?

 

*content derived from a Vyne Dental interview conducted on March 28, 2023, with Trevor Mower, Director of Business Development, DentalRay.

 © 2023 Napa EA/MEDX LLC. All rights reserved.   All third-party trademarks and tradenames (including logos and icons) referenced are and remain the property of their respective owners. Hyperlinks included are provided for convenience and may lead to resources located on servers maintained by other persons or organizations. Vyne Dental is not responsible for the privacy practices of the third-party websites.