From Crisis to Claim: Navigating Dental Insurance Claim Submission Today with Teresa Duncan and Steve Roberts


In the aftermath of the Change Healthcare cybersecurity incident, Teresa Duncan, President of Odyssey Management and AADOM Lifetime Achievement Award recipient, sat down to connect with Steve Roberts, Vyne Chief Executive Officer, to gather their position following this massive industry disruption. With an overarching goal of raising awareness among the public, Roberts emphasized that Vyne Dental has not been negatively impacted by this incident, and assured that their clearinghouse is functioning as normal.

“From the inception of Vyne, our unwavering focus has been on delivering direct solutions to healthcare providers,” emphasizes Steve Roberts, CEO of Vyne.

Moving from Crisis to Claim: Here’s How Vyne Dental is Leading the Charge

Roberts outlines that amidst the industry distraction caused by the incident, Vyne Dental remains steadfast in its commitment to providing solutions directly to healthcare providers. 

In his conversation with Teresa, he highlights the company’s proactive approach in launching self-installation for providers to register, integrate and begin sending their claims the same day. “If you can install a printer [plugin], you can install the Vyne Dental Plugin for claim transmission,” says Roberts. The streamlined process ensures that providers can be up and running within minutes of registration.

Vyne Dental is now conducting regular training webinars where attendees can receive live training and seek clarification on any queries they may have. These webinar sessions were developed so that new users can quickly and effectively utilize the Vyne Trellis platform.

For more details on how Vyne Dental is supporting providers to start sending claims today, and to view the full interview, simply click the link below.

Access the Interview Here


About Vyne Dental

Vyne Dental is a leading provider of technology solutions designed to streamline workflows, reduce administrative costs, and enhance reimbursements for dental practices nationwide. To learn more about our innovative solutions, visit


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