The partnership brings together two industry leading companies committed to streamlining payers’ claims processing, whether they originate on paper or electronically.

 

INDIANAPOLIS, IN – Feb. 11, 2022 — Vyne Dental®, the leading provider of revenue cycle practice management solutions, and electronic health information exchange for all-sized dental practices and payers, announces that it has partnered with Information Capture Solutions (ICS), a national  leading provider of dental mailroom outsourcing solutions. ICS promotes the reduction of the costs of paper claims management and outsourcing for dental payers. 

 

Vyne Dental provides one of the leading revenue cycle and claims management solutions, helping facilitate more efficient and effective transactions between dental payers and providers, processing   millions of claims annually.  ICS, meanwhile, currently processes thousands of outsourced paper claims per day for dental payers, including working with some of the largest dental payers in the country. 

 

ICS has served dental payers since 2010 and has since expanded to help dozens of insurers across the industry. Based in Kentucky, it also serves as an outsourced mailroom environment for new data capture via paper. ICS provides claim form identification, data capture and conversion, business rule verification, claim data exportation and claims process streamlining. 

 

Vyne Dental has over 20 years as a leader in providing dental software, claims clearinghouse and revenue cycle management solutions. Its solutions are currently employed within dental practices across the U.S., and it’s connected to more than 800 dental plans. By partnering with Vyne Dental, ICS can connect with one of the largest payer networks in the industry. In addition, Vyne Dental’s payer partners can leverage their existing Vyne Dental EDI connection to connect with a full-service claims management outsourcing provider that specializes in managing the collection and conversion of paper claims and supporting documents.

 

“By partnering with ICS, we’re able to help dental payers reduce or eliminate the challenge of processing insurmountable large amounts of paper and other documents that must otherwise be collated, sorted, and converted before they can enter the claims review cycle,” said Stephen Roberts, president of Vyne Dental. “Our internal clearinghouse processes millions of electronic claims, so with ICS, our payer partners can quickly receive an EDI conversion of paper claims – still quite prevalent in dentistry — eliminate mailroom expenses and substantially reduce overhead related to processing paper claims.”

 

ICS collates and prepares for processing up to 20,000 claims per day with room to process five times that amount. Despite a push toward electronic-only claims, paper claims continue to persist. Reports indicate as many as 16% of all claims include a paper component.  

 

“For ICS, the partnership with Vyne Dental is a logical expansion to support clearinghouse services,” said Ray Shears, Vice President of ICS. “We really look to provide solutions to improve the claim submission process for our payers, by providing robust mailroom outsource solutions to fill any gaps in their current paper to EDI operations. 

 

“By leveraging ICS’ strengths and Vyne Dental’s expertise and clearinghouse power, we can help streamline claims management and implementations for everyone in dental care, from practices to payers,” Roberts said. “With the power of Vyne Dental’s solutions and ICS’ expertise, we’re confident that this partnership will be one filled with service and success to payers and their members.” 

 

About Information Capture Solutions

Information Capture Solutions, LLC (ICS) is a national  provider of dental claims processing solutions because of its ability to double throughput and halve costs of processing paper claims with automation technology and outsourcing services for dental plans needing to process 500 to 20,000 paper claims per day. ICS increases accuracy to 98% or higher and reduces costs with industry-leading software, including document scanning, OCR, e-forms, workflow automation, and document management software. In addition, for outsourced paper claims processing, ICS offers on-shore quality at near off-shore pricing. ICS also streamlines any paper-based process’s capture and workflow automation, including invoice processing and new employee onboarding. Learn more at: www.infocapsol.com. 

 

About Vyne Dental

Vyne Dental is part of the Vyne family, a recognized industry leader in end-to-end information exchange and communication management solutions for healthcare. Vyne Dental helps dental practices manage their revenue cycle, send encrypted communications, and position their practices to thrive. Its solutions are used by more than 74,000 dental practices across the U.S. to streamline claims management and adjudication, determine real-time patient benefits eligibility, submit electronic claims attachments, help eliminate practice’s paper forms, streamline electronic patient communication, and reduce missed appointments through electronic patient reminders. Vyne Dental also partners with more than 800 dental plans and payers for the electronic delivery of claim documentation. 

 

Vyne Dental continuously strives to advance the dental industry by providing technology that improves workflows, decreases administrative costs, and improves reimbursements for service provided. For more information, visit vynedental.com.

 

© 2022 Napa EA/MEDX, LLC. All rights reserved. All third-party trademarks and tradenames (including logos and icons) referenced are and remain the property of their respective owners.  Hyperlinks included are provided for convenience and may lead to resources located on servers maintained by other persons or organizations. Vyne is not responsible for the privacy practices of the third-party websites.

For more information relating to Information Capture Solutions specific data, please visit https://infocapsol.com/ 

Third year Benton is recognized by Becker’s Hospital Review for significant contributions in Health IT

DUNWOODY, Ga. (January 6, 2022) – Vyne^® today announced that Lindy Benton, President and CEO, has been named to the Becker’s Hospital Review list of women in health IT to watch in 2022. The list includes pioneers as well as rising stars in the field.

Under Benton’s leadership, Vyne provides end-to-end health information exchange and electronic communication management for healthcare systems, dental practices and insurance payers. The company recently introduced two new solution platforms, Refyne™ and Vyne Trellis™ for its medical and dental businesses respectively, which will serve to fuel growth in 2022 and beyond.

“We are committed to delivering innovative technologies that not only meet but anticipate the needs of our medical and dental clients,” said Benton. “By staying true to our organizational mission of providing solutions that connect disconnected data, our teams are empowering thousands of medical and dental clients to thrive in the current challenging environment.”

Vyne serves more than 800 hospitals and health systems, 74,000 dental offices and more than 800 payers in the United States through its health information collation, exchange and claims management technology.

To view the complete list of Becker’s women to watch in health IT, visit beckershospitalreview.com/lists/women-in-health-it-to-watch-in-2022.

 

About Vyne

Vyne is a recognized industry leader in end-to-end health information exchange and electronic healthcare communication management. The company’s robust technology platform facilitates the electronic capture, storage and submission of healthcare data in virtually any form – voice, fax, image, data or electronic document. Vyne’s proven solutions connect disconnected data to close gaps in the various forms of documentation and improve the continuum of care through a more complete and fully accessible patient record. For more information, visit vynecorp.com.

 

All third-party trademarks and tradenames (including logos and icons) referenced are and remain the property of their respective owners.The hyperlinks on this website are provided for the visitor’s convenience and may lead to resources located on servers maintained by other persons or organizations.  Vyne is not responsible for the privacy practices of the websites reached through this website. The hyperlinks are provided solely for general information purposes and do not constitute an endorsement or approval by Vyne of any information, resource, product or service.

The deal pairs Vyne Dental’s web-based dental practice billing platform, Vyne Trellis, with Onederful’s real-time benefits eligibility engine that structures disparate and complex payer response data.

 

INDIANAPOLIS, Dec. 13, 2021 — Vyne Dental®, a leading provider of revenue cycle, claims management, and electronic health information exchange for all-sized dental practices, announces that it has acquired Onederful, Inc., a suite of APIs that connect to hundreds of dental payers companies for eligibility and benefits, claims and electronic remittance advice (ERAs). 

 

The Onederful solution set provides dental practices the ability to efficiently verify patients’ insurance coverage levels, determine eligibility and benefit levels and follow up with payer’s real-time statuses through its API.

 

Most importantly, Onederful solutions will be paired with Vyne Trellis™, a comprehensive, web-based dental billing platform designed to help dental practices improve and manage their revenue cycles and exchange encrypted health information.

 

Onederful’s solutions connect  to more than 240 payers. Its strength lies in its ability to collect eligibility benefit information from payers in a standardized and structured manner no matter the payer’s information formatting or how it is conveyed to practices. 

 

With Onederful, providers receive the same formatted response from payers in the structured manner in which they hope to consume data that otherwise would be an unstructured and copious mess.

 

By utilizing Onederful’s API ecosystem, dental practice leaders enjoy each payer’s fully digital experience when they service patient plans. The solution’s benefits include patients not receiving a surprise bill, practices collecting payments faster, and payers not receiving phone calls from practices.

 

According to Stephen Roberts, president of Vyne Dental, Onederful standardizes and files patient eligibility data in a synchronized way no matter the payer, patient, or practice. Similarly, every payer’s data is standardized for the practice so that every patient’s data is in the same format. 

 

“By adding Onederful to the Vyne Dental portfolio, we’re continuing our mission of becoming the foremost provider of fully automated revenue cycle management solutions in all of dentistry,” Roberts said. “Onederful joins a successful roster of innovation, alongside our other, recent acquisitions, including Renaissance Electronic Services, LLC, Tesia Clearinghouse, LLC, and OperaDDS. With Onederful, we are one step closer to accomplishing this goal.”

 

By acquiring Onederful, Vyne Dental continues to establish itself as the industry leader in end-to-end information exchange and communication management solutions for healthcare, serving more than 74,000 dental practices.

 

“Onederful is a special technology that normalizes the response data and maps it into structured fields,” said Vance Taylor, Vyne Dental’s vice president of sales and marketing. “Regardless of how much or how little information a payer gives a practice, that data is parsed, mapped, then rendered in the same format for all payers regardless. So, if I’m tracking eligibility responses, I know exactly where to go to discover exactly the information I need.”

 

About Vyne Dental

Vyne Dental is part of the Vyne family, an industry leader in end-to-end information exchange and communication management solutions for healthcare. Vyne Dental helps dental practices manage their revenue cycle, send encrypted communications, and position their practices to thrive. Its solutions are used by more than 74,000 dental practices across the U.S. to streamline claims management and adjudication, determine real-time patient benefits eligibility, submit electronic claims attachments, eliminate practice’s paper forms, streamline secure electronic patient communication, and reduce missed appointments through electronic patient reminders. Vyne Dental also partners with more than 800 dental plans and payers for the electronic delivery of claim documentation. 

 

Vyne Dental continuously strives to advance the dental industry by providing technology that improves workflows, decreases administrative costs, and improves reimbursements for service provided. For more information, visit vynedental.com.

 

© 2021 NAPAEA/MEDX LLC. All rights reserved.

Vyne Dental is committed to helping you improve your dental practice’s revenue cycle with its comprehensive set of solutions to streamline eligibility, expedite reimbursements, and improve communication with your patients and your team.

 

The Vyne Trellis™ platform is an end-to-end dental billing solution that provides dental claims management, including simple, integrated electronic attachments, batch and real-time eligibility and benefits, with connections to hundreds of insurance payers, all in one intuitive, easy-to-use solution.

A few of Vyne Trellis’ most innovative features include: 

• Batch and Real-time benefit plan eligibility verification to reduce the time practice team members spend on the phone with payers — office managers and billers receive verification of patient benefits within seconds through the Vyne Trellis web-based platform; 
• A robust electronic attachment submission solution , that’s connected to more than 800 payers across the country;
• A feature-rich portal that integrates a practice’s submitted, processed, and paid claims, supporting attachments and documentation, and eligibility status — to each patient and their respective payer; and
• Intelligent validation engine to identify potential errors, such as missing subscriber IDs, claim form information, attachment requirements, and patient and provider detail, before electronically submitting claims to a payer — reducing rejected claims, creating efficiency in the billing workflow, and accelerating reimbursements back into the practice.

 

Vyne Trellis continues to evolve

Vyne Trellis continues to evolve and, in so doing, redefine what “revenue cycle management solution” means to the dental practice.  Earlier this year Vyne Dental strategically expanded its portfolio to add simple, customizable electronic forms, text and email reminders, on-line reviews, and secure communications, including email and inter-office chat.  This strategic shift allows dental practices on Vyne Trellis to initiate the electronic, automated interaction with their patients much earlier in their journey, thus ensuring a timely resolution to all revenue collection attempts, while simultaneously improving patient experience, reducing friction, and cutting costs. 

 

Vyne Trellis eligibility and benefits verification

The Vyne Trellis real-time and batch eligibility feature helps any dental practice reduce the amount of time spent on manual interactions with payers. The instant claims validation system also identifies potential errors on submitted claims, like a missing insurance subscriber number, before submitting  documents to your payers. 

Thanks to this intelligent feature, you’ll reduce your practice’s rejected claims, as well as speed up adjudication and drive revenue for the practice. 

Verifying eligibility is tedious and time-consuming, but it’s a crucial step toward ensuring your practice’s financial success and enriching patient relationships, and Vyne Trellis makes it more manageable!

 

Vyne Trellis automated eligibility

In most major Practice Management Systems, Vyne Trellis can see subscriber details, the patients’ carrier, provider, and appointment information and send an eligibility request automatically, eliminating your need to check manually. This saves your team time by reducing the manual entry of patient details to send a request to payers before a scheduled appointment date.

Furthermore, automated eligibility verifies eligibility for patients with a scheduled appointment in your supported practice management software three days before a scheduled appointment. It enables staff to view responses without manually sending a request. 

The new eligibility design offers easy searching and filtering by rows. This feature is currently available for Open Dental customers, with Dentrix and EagleSoft integrations coming shortly. This feature alone is one of the most well-understood and frequently endured pain points in any dental practice. Vyne Trellis helps eliminate it!

Additional new Vyne Trellis features

In addition to Vyne Trellis helping streamline every aspect of your practice’s revenue cycle and automating your claims management, the solution now features several new, cutting-edge tools to help power your practice. Specifically, we’ve made the most common searches available in a single dashboard to shave minutes off of your workflows each day, but we’ve included many other important features:

 

• Electronic Patient Forms We’ve added our newly acquired OperaDDS solution features into the Vyne Dental(R) portfolio, including its secure communication and form creation capabilities. For example, forms and form creation are electronic and fully customizable – virtually any form of any kind can be created for any purpose. 

 

• Text and Email Reminders In addition to the simple, yet powerful electronic forms, OperaDDS adds a robust reminder system with automated texts and emails to help ensure patients are confirmed for their appointments and show up on time!

 

• Secure email* Vyne Dental’s secure email solution is also built right in. So it’s the perfect and safe way for your practice to communicate sensitive and personal health information with specialist providers and patients. 

 

• Patient Reviews With the integration of OperaDDS, Vyne Dental now allows your practice to manage its online reviews from patients. Positive reviews are automatically funneled to the review boards. Reviews from patients that rate below a certain threshold (negative reviews) are routed directly to the practice manager to address any potential issues. 

 

• Intra-office chat Vyne Trellis now includes an intra-office chat feature that allows practice employees to communicate inside the practice quickly on a multitude of devices, including your smartwatch! Doctors can see when patients are ready, if there is an emergency in the waiting room, or even if lunch has arrived. Internal chat capabilities help remove workflow friction present in most dental practices today and is a proven productivity booster! 

 

Built with feedback from real users

These latest features from Vyne Trellis result from our industry understanding, experience, and direct, real-time feedback from users. We maintain multiple feedback loops with users and are always on the hunt for insights and priorities as we continue to invest in our solutions.

Along with all of these high-impact developments, Vyne Dental continues to add more payer connections to support our eligibility responses and ensure electronic connectivity for all of your claims and attachments. As the number of connections grows, the better our solutions can serve the needs of your practices. 

Vyne Dental currently has more than 800 connections to dental insurance payers and, as a result, we help your claims get paid more quickly and  efficiently.

Ultimately, Vyne Dental is helping to alleviate pain in the dental practice revenue cycle management. Providing access to real-time eligibility, for example, keeps you better informed on patient plan maximums, deductibles, and their care utilization. In addition, it can verify whether some procedure codes are covered under a patient’s benefit plan – important to reducing the daily minutia.

Vyne Trellis is exceptionally user-friendly and allows billing managers to monitor  claims from their dashboard, creating tremendous efficiency for the entire practice. At Vyne Dental, we aim to help you improve nearly every facet of your administrative demands so that you can continue to focus on patient care. 

 

Connect with us to learn more!

We’d love to show you all of Vyne Trellis’ features and how they can help improve your revenue cycle and claims management processes! For additional information on Vyne Trellis, visit the solution page here!

 

(c)2021 Napa EA/MEDX LLC. All rights reserved. All third-party trademarks and tradenames (including logos and icons) referenced are and remain the property of their respective owners.

*Secure Email is email transmission functionality that requires login credentials for access, is encrypted at rest, allows for email delivery revocation, auto-expiration for access to data, recipient authentication and read receipts. Use of Secure Email does not guarantee additional or absolute security.