How an Expert Office Manager Utilizes Billing Tools to Maximize Efficiency
A cost-effective tool for simplifying claims processing
Responsible for administering the day-to-day activities of the office, Ashley Bond, Front Desk Manager at a St. Louis dental practice often has an endless list of tasks. From submitting claims, tracking rejections, to keeping the aging report down, Ashley was seeking “a claims submission software that was not only cost effective but also made our job easier, and that’s when we found Vyne. It makes our claims process more efficient and tracking those rejections even easier than before.”
Keep collections high and the aging report down
“Vyne makes it easy to locate [code] numbers, proof of timely filing, and all the attachments that you send which is necessary to get all your claims paid,” Ashley explained, “We are able to keep our collections high and our aging report down which in a practice is most important. Now claims don’t take an hour to send. You can be done with claim submissions using Vyne Dental’s software within minutes.” With Ashley’s Front Desk Manager duties ranging from treatment coordinator, marketing manager, and insurance expert she highlighted that, “I have used almost every other software out there, and Vyne Dental’s is the most user-friendly, which helps me because I have a thousand other things to do during the day. Not to mention, it would be my winner if it was the most expensive option, so the fact it is the most affordable option makes it a huge bonus.”
Exceptional customer support and quick installation
“Vyne Dental stands out because of its customer support,” Ashley noted, “When you need help, you call a support rep, and they answer your phone call right away. I have not had that in the past, so when we are trying to get the job done, and we need support, we need it now, not to mention, the installation was super quick.”
The preferred choice for doctors and office managers
“To find a product that the doctor likes because of the cost and that we love because it makes us efficient, it is a winner,” Ashley expressed. Without hesitation, Ashley recommends Vyne Dental, “There is no risk in trying it. Installation is quick and customer service is phenomenal. You honestly will not regret it. I’ve worked with Vyne Dental for the past three years and it’s made my job so much easier. I now enjoy sending claims again.”
Interested in learning more about Vyne TrellisⓇ platform? Connect today and learn how dental practices, insurance plans, and payers have the ability to facilitate the secure exchange of paperless health information to improve their revenue cycle with this end-to-end revenue cycle management platform.
Vyne Dental continuously strives to advance the dental industry by providing technology that improves workflows, decreases administrative costs, and improves reimbursements for service provided. For more information, email info@vynedental.com.
