We love our customers.
Every day over 74,000 dentists trust Vyne Dental to improve their revenue cycle management. This includes speedier payments, easier claims and attachments, and improved patient engagement systems. Learn how we’ve transformed their practice management with better dental billing.
“We offer Vyne Trellis for the insurance claims module of our practice management software product. Vyne’s support and development teams have been highly responsive and professional. But most importantly, our dental clients love the Trellis platform! We can train front office dental staff on sending claims and attachments with Trellis in about 15 minutes, which just goes to show how easy it is. Our clients rave about the screen capture feature for adding attachments; it saves so much time compared to saving and uploading images.”
Our office recently installed the Vyne Trellis software, and we could not be more pleased! Claims process quickly, and any errors are immediately noted, so I can fix them before insurance even receives it. The patient eligibility check is accurate and super helpful in a quick pinch. Along with the actual service being super easy to use, the advisor I worked with went above and beyond to ensure that everything went smoothly from installation to my first few batches of claims. Very excited to continue working with the Vyne Trellis service, and the rest of the dental team!
Vyne Trellis has made our jobs much more efficient. We can fix or add to our claims without waiting for the mail to return with issues. The eligibility makes looking up patients’ insurance information so much faster and convenient.
I really enjoyed working with the team at Vyne [Dental]. The trainer was so patient with us. Went through step by step with us, answered all the questions as we went. In fact as they say “the program is easy and user friendly”. (we all heard that line from sales people before, then when you get a program and it’s not BUT Vyne truly is IS.) The turn around on our claims and pre-authorizations have been outstanding. Some of the claims were paid in 7 days. For REAL!!!
I can also say when I did have to speak to someone in customer service they were courteous and helpful and resolved the issue immediately.
I was really impressed Vyne is open to suggestions to the program as well. Building a program, BUT actually working in a dental world with the program can sometimes be tricky in what the dental team needs and why… so when you can have two parties working together, can only tell you that they are willing to move forward in this ever changing insurance world we “play” in!!!
Keep up the great work Vyne Team members!
Vyne Trellis has been a great addition to our dental office. The system is super simple to use and the support staff has been more than accommodating. Five out of five for them and the team.
We are new with Vyne Trellis for a month now. The system is easy to navigate and alerts of which claims need important x-rays and documents saves time and money. If you have missing information (ie:a social security number), the system notifies you of that too. After sending via mail for years this is a MUST for your practice to submit your claims to insurance with ease. If you have any problems with anything, they are there to answer your questions or will remote in if you prefer.
I recently signed up with VYNE Dental and after less than 10 minutes training I am using it. I find it easy, instinctive and easy to use. Should I ever have a concern I just call for help and a real person gives me what I need.
Opera DDS (powered by Vyne Dental) has been a complete game changer for our office. It allows us to process patients at a much higher rate than paper and allows us to do consents much quicker and safer than paper. It has helped our practice tremendously! (Requested that we not mention name nor practice)
“Before we switched to Vyne Trellis, the claims process was so much more complex. Having to send paper claims, print out X-rays and images to send to the insurance companies…” Michelle said it was a painstaking, time-consuming process. When searching for ways to make the process simpler, she discovered Vyne Trellis™, the complete revenue cycle management solution for dental practices.
Taking Back Their Time: Roots Dental Studio
Michelle Kramer, Front Desk Manager of Roots Dental Studio in The Woodlands, TX, needed a better billing solution. The administrative burden of creating, submitting, tracking, and updating insurance claims was becoming untenable. She found what she was looking for with Vyne Trellis.
Sending claims with Vyne Trellis is a click of a button. It simplifies the workload because it tells you the attachments that are needed for each procedure code. The insurance companies provide information to Vyne Dental so we don’t make mistakes. The claims are paid faster, the first time. Read more.
“But most importantly, we love the Vyne Trellis platform! We can train front office dental staff on sending claims and attachments in about 15 minutes, which just goes to show how easy it is.”
High-performing dental practice pairs Vyne Dental’s claims management engine with its practice management software for optimized performance
“We brought Vyne Dental in pretty much out of the box,” said Tiffany Nguyen of their partnership with Vyne Dental.
From the beginning, the Cottage Dental owners saw the need for a powerful claims engine. Now, with Vyne Trellis’ real-time benefit plan eligibility verification, the time the staff spends manually interacting with payers is significantly reduced. Practice billing and claims managers receive confirmation of patient benefits through the Vyne Trellis web-based platform in near real-time. “We’re really glad that we made that decision,” Tiffany Nguyen said.
Vyne Trellis™, the latest intuitive software from Vyne Dental, focuses on helping to reduce antiquated workflows, enabling dental practices to run more efficiently by lowering copious click-arounds by offering dental providers a comprehensive single screen platform — this includes billing, patient communication, claims processing, and more. Vyne Trellis has helped practices nationwide facilitate more than $2.9 billion claims per month. In addition, nearly 7 million claims are processed through Vyne Dental each month through more than 800 payer relationships. Read more.