FastAttach has proven to be a necessity for Patricia Haberman, DDS
According to Colleen Huff, practice administrator, Patricia Haberman, DDS, the practice has been working with Vyne Dental since about 2001. With FastAttach, the practice submits about 30 electronic claims attachments per month, but when doing so, the process is a snap. Everything is automatic so that I no longer pay attention to what I need to do – I simply hit the button and send the attachments. It’s just so easy.
What I like best is the ease of being able to send everything to a payer electronically then receiving a report that details all that I’ve sent. FastAttach is so easy because it’s a seamless solution and I’ve never had a glitch. When working with insurance, it’s vital to have access to the tools that you need so that you can send all the right information quickly and easily while still track the data sent, and when it was received by the payer. I love the ability to track files and data so that I prove that we’ve sent the information and that the information was received.
FastAttach makes our work in practice so much more effective. As a practice administrator who works the front desk of a three-practice location, FastAttach has proven to be a necessity for each of them so I’ve set up Vyne Dental’s technology in each of them.
FastAttach also integrates flawlessly with our practice management solution, Eaglesoft, which is vitally important to the long-term success of the practice and ensures the best experience for patients. Even when I’ve looked at other products out there, nothing else measures up and I always come back to Vyne Dental.
The FastAttach solution is so important to me that recently, while consulting with a startup practice, I expected things to start very slowly, but as some as we opened the doors the pace went nutso. We had the computers just two days before the office opened, and we had to get the solution up and running in an instant. I quickly did my Vyne Dental re-training when I was working at the front office during a patient rush. Easy, free and just amazing, and I learned everything on my lunch break.
Overall, FastAttach speeds up our pre-authorizations, provides us with the ability to send documents and images electronically, and our claims get paid faster.
Office Manager worked with NEA to test the very first version of FastAttach and, years later, still reaps benefits
Let me start with some history with me and NEA. I worked for a dentist in Columbia, TN ( Beck Dental Care) for 16 years from 1989 until 2005. While working there the company NEA was created, and Dr. Victor Beck was asked to participate in their pilot program and test the system. I was in charge of the installation and management of the NEA system at that office. When it first started, NEA provided us with a little scanner box that I had to place the x-ray film (yes ancient film, not digital) on the scanner box and scan the x-rays into the NEA system. I helped develop the program and find the bugs that needed to be worked out. It was very exciting to be part of the state of the art technology!!
So you can say I have literally worked with FastAttach from the very beginning. I loved the concept when it was first introduced to me and have loved it ever since and all the improvements over the years.
FastAttach saves me so much time and effort on filing insurance claims. I love that it alerts me of what the insurance company requires to process a claim so I can have a clean claim sent out the very first time. FastAttach saves my office time and money by claims being completely accurate, therefore accepted and paid quicker! Since FastAttach stores all the attachments, it is so nice to be able to view patient history of what I have sent to an insurance company in case they reject a claim.
Not only is the FastAttach system very easy to use, but the support you get from NEA technicians is also excellent. I am very confident that I can contact NEA anytime and have my question answered immediately. The team members at NEA are extremely kind and knowledgeable!
I still recommend NEA and FastAttach to every dental office I encounter, and have over the past 20 years since I first started working with them!!
I wish every insurance company accepted Vyne Dental.
I love Vyne Dental because it saves time and money. Postage and ink is expensive and unreliable. When I send attachments via Vyne Dental, I know that they see what I see and that it should get to them immediately, not take weeks to process through the mail and possibly get lost along the way. I wish every insurance company accepted Vyne Dental, and we find that majority do. I have very few insurance claims going out by mail and find that I can get paid a lot faster because of it. Sometimes I have to call insurance companies about claims that had difficulty getting paid. I am able to recall the information that was sent in our past attachments, talk them through everything that is already attached, and then, if necessary, open a new attachment and send that while I’m talking to them. Then, I just give them the new Vyne Dental # for the info I just sent and they can usually pull it up immediately. Getting these difficult claims addressed immediately saves me from spending more time following up with them later.
Reduce the stress of dealing with insurance companies.
One of our biggest challenges in working claims was the amount of time it took to send information back and forth to insurance companies before finally getting paid for the work we’d done. We’d spend way too much time dealing with printing and mailing then re-mailing “lost” attachments. When we decided to go digital with our Carestream Dental practice management system, PracticeWorks, they recommended FastAttach from NEA and we’ve never looked back. FastAttach saves time and reduces the stress of dealing with insurance companies. For the ones that accept electronic attachments, we are able to send them along with the claims and that gets us paid MUCH faster. About the Practice: Loganville Family Dentistry General Dentistry Loganville, GA One location loganvillefamilydentistry.com NEA Client for 18+ years
NEA FastAttach Speeds-up Claim Attachment Process & Improves Compliance
We have a small insurance-based patient practice, but for those patients who are insured, we feel confident (that) NEA FastAttach has helped our dental practice exchange attachments with dental payers in a fast, easy (way) and above all (it) keeps us in compliance with our privacy guidelines. In addition, thank you for the free webinars you provide!
Sending claims is effortless using FastAttach
Sending claims is effortless using FastAttach. They also prompt you as to what needs to go with claims to avoid insurance denials due to missing information.
Time is money for this busy oral surgery practice.
Before finding out about NEA FastAttach, we struggled with claim attachments. We were looking for a way to save time and money and improve our accuracy with claims billing. We chose FastAttach because it was compatible with our software and it was easy to use. We used to spend at least 10 hours a week working on claim attachment submissions, but with FastAttach, we spend less than an hour a week. That gives us more time to work on more pressing issues and other revenue generating activities. Choosing FastAttach was the best decision we could have made. NEA helps us get our claims paid really fast! It’s a great way to save time and money and the convenient online features make our lives easier. About the Practice: Village Pointe Oral Surgery Oral & Maxillofacial Surgery Omaha, NE One location vpoms.com NEA Client for 13+ years
Streamlining processes for a general dentistry practice sending over 100 claim attachments per month.
Before using FastAttach, our busy dental practice was looking for a way to get claims paid faster and something that would help us keep insurance companies from coming back over and over asking for additional documentation. I spent a lot of time working on claims. In fact, I used to set aside Tuesdays just to work on claim attachments. Since we send over 100 claim attachments monthly on average, it took several hours searching for and printing out x-rays and images. After moving to FastAttachfive years ago, now, it only takes me about half an hour to do them all, and it’s low cost, so it saves us time and money! It’s quick to attach documents – simply type out the narratives and submit. I’d recommend FastAttach from NEA to anyone that’s still using paper for their attachments. It’s easy to use, they have great online resources and it’s a very low-cost solution that pays-off in time saved.
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