Entries by Cydney Soignet

The Missing Connection Between Insurance Claims and Patient Payments

Getting paid is about more than submitting insurance claims and collecting patient balances. It’s about what happens between the two. In dental practices, insurance reimbursement and patient billing are often managed as separate workflows. Insurance claims are processed, balances are reviewed, and billing specialists determine when it’s appropriate to request payment from patients. That process […]

End-to-End RCM: From Appointment to Payment

By Steve Roberts, CEO, Vyne Dental A patient—we’ll call her Maria—needs a crown. She schedules an appointment online, completes her forms before arriving, and receives a reminder by text. Before Maria sits in the chair, the practice checks her eligibility and benefits. The team explains the estimated patient portion, completes treatment, submits the claim with […]

You Know Vyne for Claims. But That’s Only Part of the Story.

By Steve Roberts, CEO, Vyne Dental For decades, Vyne Dental has been known for helping dental practices manage insurance claims and attachments. We’re proud of that reputation. It was built by earning the trust of dental teams and helping them navigate one of the most complicated parts of running a practice. But it also creates […]

The Third Annual 2026 Vyne Dental Office Manager of the Year Winner

The third annual award recognizes the person who holds a dental practice together. Every dental practice has one. The person who knows which insurance carrier is dragging its feet this month. Who can tell you, without looking, that the Thursday 2:00 has been rescheduled twice and is probably going to cancel again. Who noticed the […]

Setting the Record Straight on Interoperability and Customer Choice

Dentrix and Henry Schein One attempt to frame their latest platform changes as purely security-driven. While we agree that protecting patient data and system integrity is critical, we believe it’s equally important to provide clarity around interoperability, customer choice, and the full context behind these decisions. Our Commitment to Open Partnerships At Vyne Dental, interoperability […]

Unpaid Patient Balances: What Most Practices Don’t See (Until It’s Too Late)

Unpaid patient balances rarely fail all at once. They slip quietly through the cracks. In our live webinar on the 3 Principles for Successfully Managing Unpaid Patient Balances, we discuss a reality many practices experience but don’t always measure closely: patient AR isn’t usually a billing failure. It’s a momentum failure. The average midsize practice […]

Headed to Chicago Midwinter 2026? Let’s Connect

Visit Vyne at Booth 1307 The Chicago Midwinter Meeting is one of the largest and most influential dental conferences in North America, bringing together dental professionals from across the industry. Known for its robust continuing education, expansive exhibit hall, and strong sense of community, Midwinter is where innovation meets practical application. It’s a must-attend event […]

Why Insurance Change Reminders Matter for Your Dental Practice

Dental insurance information changes often; new policies, updated coverage limits, and adjusted deductibles can quickly make existing records outdated. That’s where insurance change reminders come in: they help your office stay current, improve patient satisfaction, and protect your revenue. Stay Ahead of Insurance Updates When patients receive reminders to confirm or update their insurance details […]

We’re Headed to Yankee Dental Congress 2026

Vyne Dental will be an exhibitor at this year’s Yankee Dental Congress at Booth #2022 and we can’t wait to meet you! Yankee brings together dental professionals from across the country for continuing education, networking, and access to the latest innovations in dental technology and practice solutions. Attendees can explore cutting-edge products and services, connect […]

Best Practice: Protecting Your Account Passwords in Vyne Trellis

Purpose This document provides clear, practical guidance for both internal teams and customers on maintaining account security. For Vyne employees, it helps you explain to dental practices why secure password management matters and how to reinforce best practices confidently and consistently. Why This Matters Protecting account credentials is essential to safeguard patient data, financial information, […]