Taking Back Their Time: Roots Dental Studio
Michelle Kramer, Front Desk Manager of Roots Dental Studio in The Woodlands, TX, needed a better billing solution. The administrative burden of creating, submitting, tracking, and updating insurance claims was becoming untenable. She found what she was looking for with Vyne Trellis.
“Before we switched to Vyne Trellis, the claims process was so much more complex. Having to send paper claims, print out X-rays and images to send to the insurance companies…” Michelle said it was a painstaking, time-consuming process. When searching for ways to make the process simpler, she discovered Vyne Trellis®, the complete revenue cycle management solution for dental practices.
Sending claims with Vyne Trellis is a click of a button. It simplifies the workload because it tells you the attachments that are needed for each procedure code. The insurance companies provide information to Vyne Dental so we don’t make mistakes. The claims are paid faster, the first time.
With eligibility and benefits verification, billing, claims processing, and patient communication tools all within a comprehensive easy-to-use platform, Vyne Trellis uses smart technology to help dental billers take control of their process.
“We compared Vyne Dental to other options out there.”
Michelle researched revenue cycle management options, Vyne Trellis came out the clear winner. Not only were the offerings more comprehensive, she appreciated the fee structure. “One flat fee, no matter how many claims or attachments we sent. We could send extra photos, extra imaging, without being nickel-and-dimed for every image.”
“On top of the billing, we loved the fact that we could go back and look at any attachment we had sent. So if a claims adjuster called to ask questions, I could pull up the claim, see the exact images I had and the notes, to get the claim paid faster.” She was especially impressed with how easy it was to get started. After making the decision, “I was able to get set up the following day, and was sending claims within a week’s time.”
Vyne Trellis’s advanced technology solutions help dental practices save time, improve their revenue cycle, and increase patient satisfaction. Trusted by more than 74,000 dental practices and 800 insurance payers and plans across the country, Vyne Trellis is here to put dental billers back in control. And the support team is always there when needed. “The customer service from Vyne has been amazing, from the very first interaction.”
“Being with Vyne Trellis has allowed me extra time to spend with my patients, to answer questions and do other tasks at the office. Because the simplicity of the software makes sending claims just minutes of my day instead of hours.”
To learn how you too can begin billing without boundaries, schedule a personalized consultation today.
