Getting Started with Live Webchat
STEP 1
Submit your legal business information
Vyne Trellis requires legal business information to be entered to verify your practice for texting purposes.
STEP 2
Complete your Practice Survey
Provide more details about your practice to customize and personalize your Smile Specialists chat interactions with your patients.
STEP 3
Add Chat widget to your Website
View and manage the webcodes that allow our Live Webchat application to be featured on your practice website.
STEP 4
View and Manage Appointment Bookings in your Live Webchat Dashboard
Learn more about your Live Webchat Dashboard and how to manage incoming requests.
STEP 5
Keep your practice survey up to date!
Your practice survey is a powerful tool that allows Vyne’s Smile Specialists to personalize their responses to your patients. You can make updates to your survey at any time – and those updates are immediately available to your Smile Specialists!
Common updates include:
- Unexpected closures
- Change of providers
- New hours or availability or contact information
- New or updated holidays
- Changes to supported Insurance providers, and payment options
- New procedures/offerings
